Front Office Management Trainee (f/m/d)

Job Description:

Company Description

At the 25hours Hotel Zurich West, you won't experience a typical hotel routine - instead, you'll be part of a creative environment where personality matters and teamwork is truly lived. To support our Front Office Management Team, we are currently looking for a committed individual for an internship with responsibility, starting immediately.
COME AS YOUR ARE & SHOW HOW YOU CARE...
... in a 4 day week.
Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Job Description

How does your working day look like...

* You actively support the smooth operation of the Front Office and ensure our quality standards are met
* You contribute to guest satisfaction - from the first impression to the professional handling of feedback and complaints
* You review cash balances and daily closings and gain insight into the financial side of the Front Office
* You work closely with the Administration Manager in accounts receivable
* You assist with monthly and annual closings as well as inventories in the Front Office and the shop
* You coordinate our external cleaning company and ensure smooth collaboration
* You take responsibility for correspondence and reservations
* You support the posting and reconciliation of daily closings

Qualifications

Your personality counts more than your CV...
* Studies or vocational training in hospitality, tourism, or a comparable field
* Strong organizational skills, initiative, and a structured way of working
* Enjoyment in dealing with people and a strong service mindset
* Affinity for numbers and an interest in business and operational processes
* Very good command of German and English

Additional Information

What`s in it for you...
* Get to know all the other 25hours Hotels and stay for free for a maximum of 10 nights per year as a employee
* Get an extra allowance for travelling by public transport and take advantage of fantastic offers from our cooperative partners!
* Take advantage of being a part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
* Benefits from great offers from our numeros cooperations partners
* Be part of our hilarous staff parties and much more