People Operations Intern

Job Description:

Diversity, Equity, and Inclusion

It is our duty to create and advance a diverse and inclusive company where all Taulians feel they are celebrated. All individuals are welcomed, free to express themselves and rewarded for showing up as authentically every day. By hiring women, people of color, individuals with disabilities, veterans, people of all sexual orientations and from underrepresented and marginalized communities, Taulia will revolutionize fintech.

About the Job

If you are curious about how HR and technology intersect, energized by creating order from ambiguity, and ready to take ownership of real responsibilities, this role is for you.

We are looking for a detail-oriented, process-driven People Operations Intern to join our People team. This is a hands-on internship designed for someone who wants to build real-world experience in HR operations, learning management systems, and people technology within a fast-moving fintech SaaS environment.

You will report directly to an HR Generalist who will serve as both your manager and mentor. You will own meaningful, day-to-day work. You will manage employee inquiries, support critical HR systems, and contribute to projects that directly support the employee experience at Taulia. You will report directly to a People Operations team member who is invested in your development and will provide mentorship throughout your internship.

Internship Details
* Start Date: June 1, 2026
* Length of Internship: 6 months
* Monday - Friday: 40 hours per week (summer), part time during Fall
* Compensation: $25 per hour (set rate)
* Location: Austin, TX or San Francisco Bay Area, CA

Internship Process
* 25-minute - Talent Acquisition Screen
* 30-minute - Hiring Manager Screen
* 30-minute - Final Interview | Team Member(s) Interview

Responsibilities

New Hire Onboarding Support
* Support the coordination and execution of new hire onboarding activities to ensure a smooth Day 1 experience
* Prepare and distribute onboarding materials, system access checklists, and welcome communications
* Ensure new hires are enrolled in required compliance and onboarding training before their start date
* Track onboarding task completion and follow up with new hires or hiring managers on outstanding items
* Identify gaps or friction points in the onboarding process and surface improvement recommendations to the HR Generalist

Learning Management System (LMS) Administration
* Coordinate with internal stakeholder and IT to resolve escalated issues
* Upload, deploy, and maintain enterprise-wide training content in our LMS
* Support compliance training deployhment
* Ensure employee training completion data is accurately entered and maintained

Knowledge Management and Process Documentation
* Monitor the Ask People channel and serve as first point of contact for HR inquiries; triage and resolve common issues including access problems and user account discrepancies
* Conduct a comprehensive audit of People Operations documentation to identify and update outdated content, legacy branding, and pages requiring retirement or reassignment
* Update HR documentation to reflect current Taulia branding and standards
* Document People Operations workflows to support team continuity and cross-coverage during absences
* Create clear, step-by-step process guides for recurring administrative tasks and maintain them as processes evolve

Performance Review Support
* Assist with writing, deploying, and tracking communications related to the January 2027 performance review process launch
* Support the build-out of employee-facing materials for goal-setting and new performance category rollout

Skills, Knowledge and Experience required

* Currently pursuing or recently completed a degree in Human Resources, Business Administration, Information Systems, or a related field
* Naturally curious and excited to try new things
* Openness to leveraging AI tools to work faster, build smarter, and deliver higher quality outcomes - at Taulia, AI is not optional, it is how we operate
* Self-starter with internal motivation and the confidence to take ownership without being told twice
* Strong attention to detail
* Customer-service mindset with professional written and verbal communication skills
* Process-oriented approach to work
* Ability to manage multiple tasks and prioritize effectively in a fast-moving environment
* Comfortable working independently with general direction
Preferred / Nice to Have
* Familiarity with AI tools - experience with Gemini or Glean is a plus; comfort experimenting with AI to improve workflows is strongly valued
* SHRM student membership or coursework in HR - signals genuine interest in the profession
* Prior experience with SAP SuccessFactors, any LMS platform, or HR information systems
* Experience in a database or system where accurate data input is critical - even academic or prior internship exposure counts
* Familiarity with Confluence, Jira, or similar documentation and project management tools
* Any prior internship in HR, People Operations, or a business operations function

Compensation & Pay Transparency: SAP Taulia believes that pay transparency contributes to an honest, supportive culture and is a vital part of our commitment to equity. The hourly compensation range for this internship is $25.00 per hour.
This represents a good faith estimate at the time of posting. Actual compensation will be determined by a variety of factors including the candidate's specific skills, depth of experience, and geographic location.

About Taulia

Taulia is a fintech company that is part of the SAP group. More than 2 million businesses in over 150 countries collaborate on our network. Our customers include Airbus, AstraZeneca, and Nissan. We help them and their suppliers access cash when and where they need it most. Some of our customers have improved their working capital by more than $1 billion while making their supply chains more resilient and sustainable. For more information, please visit www.taulia.com.

AI Statement

At Taulia, we are embracing Artificial Intelligence to revolutionize our industry and empower our team. We believe AI is a fundamental tool for innovation, efficiency, and creative problem-solving. We are looking for forward-thinking individuals who share our excitement for the future and are eager to learn, experiment, and grow with us in an AI-driven landscape. If you have a curious, adaptive, and collaborative mindset, you will thrive here.
Benefits:

* Remote-friendly environment

* Flexible work schedule

* Company-issued equipment (laptop, monitor, etc.)

* Career Development/Pathing

* EAP Program/Mental Health Advocacy

* Supportive Work Culture

Taulia is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team