Summer Associate, Client Service, 2024

Job Description:

Client Service Summer Internship
Location: San Francisco
Start date: Early June 2024
End date: Mid August 2024
Duration: 10 weeks
About (COMPANY NAME)
(COMPANY NAME) is the global leader in knowledge on-demand. We connect investors and business leaders with the knowledge they need to succeed. Working from nine cities globally, our 1500+ colleagues provide round-the-clock coverage to the world's top investment funds, consultancies, and Fortune 500s. Founded in 2008, (COMPANY NAME) is a fast-growing, founder-led company.

About this role
As an intern on our Client Service team, your work is at the heart of what we do: you'll be the link between our clients and the expert knowledge they seek. You'll get real commercial frontline responsibility and work on live client projects.
To succeed in this role, you need to be motivated to deliver results for your clients and to achieve commercial goals. This is a communications-intense frontline role requiring a client-first mindset and the ability to multi-task across parallel workstreams. Throughout a fast-paced workday, you'll work on urgent projects from investors, strategists, and dealmakers at top-tier client organizations. You'll spend considerable time finding, outreaching (via phone and email), and vetting the experts most suited for each project. Once you've found the right expert, you'll connect them with our clients across a variety of formats (interviews, in-person meetings, surveys, etc).

What you'll do
* Client service: Utilize your business acumen to find and recommend the most relevant experts for each project. Complete tasks across multiple projects quickly and under pressure and go the extra mile to impress your clients with your proactivity and responsiveness.
* Market context: Understand the project context and the legal and regulatory environment in which your clients operate. Apply the compliance protocols to each situation.
* Expert recruiting: Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for your clients' projects.
* Commercial impact: Take on direct revenue responsibility and own targets from the outset.

What you'll get
* Client and senior executive facing responsibility from the get-go.
* The opportunity to make a measurable contribution to your business unit's revenue growth and to achieve significant variable compensation reflecting your success.
* Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths here.
* A unique training curriculum and intense on-the-job coaching, helping you develop highly transferable commercial and managerial skills.
* An inspiring, high-energy, merit-based environment with ambitious peers.

Requirements
* Undergraduate Junior (Class of 2025)
* Track record of strong academic performance (minimum GPA of 3.3)
* Extracurricular achievement throughout school and university
* Internship experience evidencing an interest in business is a plus
* Outstanding communication skills
* Fluent English is required
* Work authorization in the United States
We don't sponsor visas but will consider applicants with STEM/OPT eligibility

Compensation and benefits
* Internship compensation is $14,400 for a 10-week program.
* Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths here.
* San Francisco: State-of-the-art office with amenities in the heart of San Francisco; option to WFH each Friday.

(COMPANY NAME) is an equal-opportunity employer