Butler Intern

Job Description:

Location Overview
Join our team in Amanoi. Claiming a spectacular stretch of Vietnam's coastline within the verdant embrace of Nui Chua National Park and UNESCO Biosphere Reserve, Amanoi is a natural paradise overlooking Vinh Hy Bay. From its remote location - a rich and diverse mosaic of ecosystems - the resort's clifftop restaurants and pool, lakeside Aman Spa and private golden sand beach, offer limitless opportunities for outdoor exploration, cultural immersion and serene time out.

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Anticipate guests' needs through observation and interaction, and share guest preferences with Butlers for guest profile updates.

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Promptly respond to calls, messages, and requests from assigned Butlers or team members.

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Support the Butler team in delivering services such as unpacking, packing, light laundry coordination, and shoe-shine service when required.

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Cooperate closely with Butlers and Butler Supervisors to ensure seamless service delivery.

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Maintain clear communication with the Butler team and other hotel departments.

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Act as a support link between the Butler team and operational departments when required.

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Ensure accurate communication of guest requests and preferences