Key Account Manager - clinical research

Job Description:

Company Description:

🌍 Join SGS - Make a Global Impact
At SGS, we believe in creating a better, safer, and more interconnected world. Our open and supportive culture empowers people to grow, collaborate, and succeed. With a presence in nearly every industry, we touch countless aspects of daily life-and we're just getting started.
To support our continued growth, we're looking for a passionate and strategic Key Account Manager to join our Clinical Research team.

Job Description:

💼 Your Role: Key Account Manager - Clinical Research
As a Key Account Manager, you'll be the trusted partner for a select group of strategic clients. You'll drive growth, build long-term relationships, and act as the vital link between our clients and SGS's global Clinical Research Organization.
What You'll Do:
* Be the go-to contact for key clients, building trust and delivering value.
* Develop and execute strategic account plans to meet sales targets and uncover new opportunities.
* Lead regular business reviews to align on goals, address challenges, and propose tailored solutions.
* Collaborate across departments to ensure seamless service delivery and an exceptional client experience.
* Identify upselling and cross-selling opportunities to maximize client potential.
* Stay ahead of market trends and competitor activity to proactively guide your strategy.
* Manage contract negotiations, renewals, and pricing in partnership with our business development team.
* Provide timely, solution-oriented support to clients, ensuring their satisfaction and loyalty.
* Align internal stakeholders with account strategies to unlock new business opportunities.

Qualifications:

🎓 What You Bring:
* A Bachelor's or Master's degree in Business Administration, Life Sciences, or a related field.
* Proven experience in Key Account Management, sales, or client relationship roles-ideally within a CRO or Clinical Research setting.
* Strong understanding of the drug development process.
* Fluent in English (written and spoken).
* Proficiency in Microsoft Office and CRM tools.
* A strategic mindset, strong business acumen, and a passion for client success.
* Excellent communication, negotiation, and interpersonal skills.
* Analytical thinking and data-driven decision-making.
* A proactive, self-motivated attitude with the ability to work both independently and collaboratively.
* Willingness to travel to meet clients when needed.
🌟 What Makes You a Great Fit:
* Collaborative: You thrive in a team and believe in the power of working together.
* Friendly: You build connections easily and inspire those around you.
* Purpose-driven: You want your work to make a real difference in people's lives.
* Committed: You lead by example when it comes to health, safety, and sustainability.

Additional Information:

🎁 What We Offer:
* A warm, inclusive, and supportive work environment where your voice matters.
* Space to share your ideas and shape the future.
* Work that has a real impact on millions of lives.
* A chance to grow your career while fulfilling your purpose.
🚀 Ready to Take the Next Step?
Thinking about a new chapter in your career? This could be it. We'd love to hear your story.
👉 Apply now with your resume and let's start the conversation.
Still have questions? Reach out to Anneleen at anneleen.vanbuggenhout@sgs.com - she'll be happy to tell you more.
Please note that due to the Holiday season your application will be reviewed in the first week of January