Software Licensing Analyst

Job Description:

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Adobe's License Advisory team is part of the DME Sales Organization. Our mission is to help customers get the most value from their Adobe investments while ensuring responsible use of Adobe's intellectual property. We work closely with sales teams to confirm customers maintain valid licenses and provide mentorship that drives success.

This role is collaborative and impactful, engaging with customers across LATAM and spanning diverse industries-from media and financial services to education and the public sector. We are a multifunctional team offering compliance, risk consulting, and licensing expertise in cloud environments. Joining the Global License Advisory team means making a meaningful contribution, influencing strategy, and advancing your career in a global organization.

The Opportunity
Adobe's License Advisory team is hiring a Program Manager to drive SMB License Advisory programs across LATAM. This role ensures smooth delivery of SMB-focused initiatives, manages vendor relationships, and leads all aspects of audit processes. You'll collaborate with internal teams and external partners to deliver measurable outcomes aligned with Adobe's licensing strategy.

What You'll Be Doing
* Coordinate outsourced SMB License Advisory programs in LATAM, ensuring timely delivery and alignment with Adobe's objectives.
* Identify new opportunities and build a target account list.
* Assess licensing gaps, provide guidance, and support internal teams with software asset management best practices.
* Manage SMB audit processes end-to-end, including planning, execution, and closure of findings.
* Define key metrics and SLAs, and monitor vendor performance.
* Identify workflow gaps and implement improvements for efficiency and accuracy.
* Collaborate with sales, legal, finance, and customer success teams to align program goals with business priorities.
* Deliver dashboards and reports on program performance, audit outcomes, and risk mitigation.
* Champion compliance with Adobe policies and regional regulatory requirements.

What you need to succeed
* Experience in similar roles is valuable; we welcome diverse career paths.
* Background in license compliance, anti-piracy, or contracts, ideally with a software vendor or Big 4 consulting firm.
* Solid intellectual property knowledge and hands-on software licensing experience.
* Deep understanding of software licensing models, EULAs, and enterprise agreements.
* Excellent analytical, communication, and negotiation skills.
* Ability to manage complex projects and deliver results effectively.
* Experience collaborating with multiple functional teams including sales, legal, solution consulting, and partners.
* Portuguese, Spanish, and English skills will help you succeed, but we value multilingual diversity.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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