Operations Manager, Fulfillment Center

Job Description:

Responsible for the complete management of warehouse processes (Inbound or Outbound) in a specific shift or multiple shifts.

Main Responsibilities:
- Lead a team of Area Managers and associates in operations
- Ensure safety, quality, and operation performance
- Achieve and exceed operational goals
- Develop strategic planning and forecasts
- Mentoring and team development
- Implement process improvements

Management:
- Reports to the Senior Process Manager
- Lead Area team/Team Managers
- Manages approximately 300 direct/indirect employees with variations depending on the period
- Interface with support areas (HR, Finance, Facilities, Security, IT)

Additional Requirements:
- Willingness to work on a 3x2 scale (3 working days with 3 days off, 2 working days with 2 days off)
- 12-hour shifts (day shift: 06:00 to 18:00 or night shift: 18:00 to 05:00)
- Willingness to work on weekends
- Walking long distances in the warehouse
- Adapt to different environmental conditions
- Access all areas of the building (stairs, sailor-type stairs)

Candidate Requirements:

- Bachelor's degree or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Employee and performance management experience
- Advanced English skills
- Experience with performance metrics and process improvement and Lean techniques

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