Security Manager, Non-Traditional Environments (NTE)

Job Description:

AWS is growing rapidly, and we are looking for someone to join our expanding Infrastructure Operations team as an NTE Security Manager based in Sao Paulo, Brazil.

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.

As an NTE Security Manager you will be supporting our operations for the Latin America (LATAM) region, with sites distributed across Colombia, Peru, Chile, Argentina and Brazil. You may be required to be on-site or travel across the region.

Your constant vigilance will discover physical security gaps and shortcomings, which you will drive to fix immediately. You will interface and direct vendors involved in new security construction, repairs, daily security operations, patrols and planning. You will extract metrics and observe improvements by looking at hard data.

You will make suggestions on improving electronic surveillance and access controls. You will direct efforts to educate data center occupants on false alarm reductions. You will write and implement security process and procedures. Your position will require you to write reports, create presentations and communicate with management on the status of physical security operations.

Key job responsibilities
* Investigate site incidents and provide detailed reports
* Take the lead to mitigate any discovered risk
* Analyze situations, make quick decisions and formulate action plans
* Create and manage key performance metrics
* Work with security service providers
* Train others in security procedures
* Write executive documents such as one or six pagers
* Travel domestically and internationally
* Manage the lifecycle of the security devices that protect our space, such as access control system, cameras and intrusion sensors. If you find a defective device you will be responsible to get it fixed;
* Perform hands-on work, such as climb a ladder and troubleshoot a camera or physically open a device to check if it is connected correctly

A day in the life
In an average day you operate independently and might travel to an international location you manage to visit your site, perform a quarterly audit and support a partner team with an internal activity. You will be attentive to any alarms in your sites and will escalate any issues that you find blockers. You trust your manager and your team to support you on whatever is needed and are able to support your team when they need you.

About the team
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

Candidate Requirements:

- 3+ years of systems engineering, or 2+ years of customer facing IT role or physical security systems/infrastructure work experience
- 3+ years of work in identifying security issues and risks, and developing mitigation plans experience
- 3+ years of security operations and/or law enforcement experience, including training others in security procedures
- Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.)
- 3+ years of overseeing security operations and working with security vendors/contractors experience
- 2+ years of supply chain security, including management of third-party logistics providers, law enforcement, loss prevention, risk management, investigations or similar field experience
- CPP, PSP, PMP, and Lenel certifications preferred
- 2+ years of working with workflow ticketing and extraction of performance metrics.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner