Prime Video Catalog Associate, Seasonal, Digiflex

Job Description:

As a Content Publishing Specialist within Prime Video Digiflex Operations, you will support a variety of operational tasks that ensure the accuracy, completeness, and quality of content across our video catalog. This is a flexible, operations-driven role, associates are assigned to workflows based on current business needs and volume priorities, and may shift between different task types and queues over the course of their engagement. Adaptability and willingness to learn new processes quickly are key to success in this position.

Additional Information

* Location: This is NOT a remote position. Associates are required to work on-site at the SJO10 site in Calle Blancos, Costa Rica
* Schedule: Must be available to work weekend shifts
* Contract type: Blue Badge Contractor (direct Amazon engagement)
* Duration: Temporary position, maximum 11 months
* Open to Costa Rica-based applicants only
* For external candidates only

Key job responsibilities
* Perform operational tasks across one or more content workflows, which may include metadata review, image and content quality checks, ad-related validations, cue point verification, and user experience testing, depending on business needs at any given time
* Use internal software tools and systems on a daily basis to process, fix, and capture data accurately
* Apply Standard Operating Procedures (SOPs) to make consistent, judgment-based decisions
* Identify and escalate anomalies, content issues, or tool functionality problems in a timely manner
* Adapt quickly to new workflows, task types, and operational priorities as business needs evolve

About the team
You'll be joining a high-performing, collaborative team within Prime Video Digiflex, Operations at our SJO site in Costa Rica. We take pride in fostering a dynamic and inclusive work environment where curiosity and continuous improvement are part of how we operate every day.

Our team is constantly evolving, we actively look for ways to work smarter, challenge the status quo, and build better processes. Associates are encouraged to speak up, share ideas, and contribute beyond their immediate tasks. If you're someone who enjoys learning, thrives in a fast-paced environment, this is the place for you.

We work hard, we support each other, and we have fun doing it

Candidate Requirements:

- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- 1+ years of computer networking experience, or experience managing work and priorities through a ticketing system
- Comfortable working with internal software tools and data entry systems.
- Strong judgment and ability to apply written guidelines independently.
- Ability to work weekend shifts as required.
- Experience in managing critical operational processes, with SLA responsibility
- Previous experience in content operations, data quality, media, or digital advertising.
- Familiarity with video streaming platforms or ad-supported content environments.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner