Technical Process Manager (AI Driven BCM & Security Process Optimization & Automation)

Job Description:

As Hungary's most attractive employer in 2025 (according to Randstad's representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries.
DT-ITS recieved the Best in Educational Cooperation award from HIPA in 2019, acknowledged as the the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

We are looking for a highly skilled Process Optimization and Automation Manager with strong expertise in AI-driven solution design and process transformation. In this role, you will lead the strategic modernization of Business Continuity Management (BCM) processes and broader Corporate Security workflows. Your mission is to transform manual or fragmented processes into automated, intelligent, future-ready operational ecosystems-enhancing efficiency, decision-making quality, and overall organizational resilience.

Key Responsibilities
* Lead end-to-end process modernization initiatives with a focus on AI and automation
* Design and implement AI agents, intelligent assistants, and workflow automation solutions
* Develop automated capabilities such as dynamic documentation, reporting, and workflow updates
* Identify inefficiencies and redesign workflows to reduce manual effort and shorten decision cycles
* Integrate AI-powered analytics and decision-support tools into core processes
* Drive organization-wide adoption of automation frameworks and AI-enabled services

Candidate Requirements:

* University degree in Security Management, Informatics, Engineering, Economics, Cybersecurity, Project Management, or related fields
* Basic understanding of Business Continuity Management
* Experience in Information Security (advantageous but not a requirement)
* Experience working in international project environments
* Proven track record in designing or implementing AI-based, automated, or LLM-enabled enterprise solutions
* Excellent English proficiency
* Strong teamwork, confidence, and clear communication skills