Technical Consultant

Job Description:

Job Title
Technical Consultant

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

Technical Consultant
Being part of an international project delivery team for EMEA, and responsible for supporting installation and upgrades of the Radiology Informatics solutions across the EMEA Region. You will be collaborating with Technical Leads, Project Managers and customers beside local technical consultants and R&D teams, and will have the responsibility to ensure proper delivery of the solution according to solution design, statement of work and ensuring the proper quality standards.

Your role:

* Scoping, designing, building, deploying and/or integrating solutions - fulfilling software implementation deliverables such as detailed system build, configuration and testing
* Analyzes customer requirements (business, technical and clinical) to design, build and/or integrate the most appropriate solution; serves as a consultant to provide technical recommendations that best suit the environment
* Resolve technical issues and offer proactive technical support; interacts with R&D for troubleshooting and root cause analysis; elevates critical escalations to Senior Leadership
* Practices strong configuration management and version control; documentation of solutions to ensure support teams and other consultants can participate in support and onward development
* Mentors and trains customers to maintain their systems; acts as a customer advocate and leverages insights to drive product decisions
* Key member of the implementation project/service team; fosters collaboration through sharing experiences, information, perspectives, skills and expertise
* Develops and delivers knowledge sharing and technical seminars; contributes to the collective learning of Philips by sharing repeatable processes across multiple projects
* Drives continuous improvement of implementation methodology and service offerings based on customer feedback; ensures safety allegations and feedback are submitted to stakeholders; executes activities as per the Philips Excellence Process Framework

You're the right fit if:
* Bachelor Degree/Master Degree or equivalent in Computer Science, Informatics, Information Technology, or a related field
* Good knowledge of Windows Server operating system
* Good programming skills, ideally 1-2 years experience with Database and SQL code, scripting languages such as Perl, PowerShell etc.
* Good Knowledge of Infrastructure technologies such as Hyper-V, VMware, Server and storage technologies
* Intermediate knowledge of networking
* Good knowledge of ORACLE Database as a plus
* Problem solving, analytical approach
* Team working attitude
* Excellent oral and written communication skills in English

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone's in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn't office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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