Client Advisor TAG Heuer Taormina (FRANCHISING)

Job Description:

Join TAG Heuer, where heritage meets innovation. Since 1860, TAG Heuer has fused Swiss avant-garde watchmaking with the high stakes of sport. Passion, bold design, and technical mastery bring our craftsmanship to life. Here, your ambition is supported by tailored learning opportunities, a stimulating and inclusive culture, and the resources you need to win-every day. Together, we shape the future of watchmaking and take on new challenges. Are you ready to make a difference with us?
YOUR MISSION
As a Client Advisor, you will play a key role in driving boutique sales performance by delivering memorable client experiences, building long-term client relationships, and contributing actively to operational excellence while embodying TAG Heuer's brand DNA at all times. Based in our Franchising Boutique in Taormina, managed by our Partner Rocca 1794 - Damiani, you will thrive in a stimulating environment where innovation and excellence go hand in hand with team spirit and creativity.
Start date: As soon as possible
HARD SKILLS Knowledge of luxury retail environment (minimum 2 year-experience) Knowledge / passion for watches, new trends in lifestyle, new technologies and sports Fluent in English + Italian, a third language is a plus Selling skills: client discovery, product presentation, storytelling, upselling, handling of objections, sales closing, etc. Understanding of sales KPIs: traffic, conversion, sales in volume and value, ASP, mix of sales… Knowledge of Client and Clienteling KPIs Knowledge of digital tools Knowledge of / interest for Brand DNA, history & collections Knowledge of Front and Back tools Knowledge of Retail Procedures SOFT SKILLS Client-centric mindset, focused on recruiting new clients and growing the active client base, nurturing long term relationship with clients Open minded, excellent interpersonal and communication skills Energetic, self-motivated, action and results-oriented Self-starter, able to work effectively in a fast-paced and dynamic environment Adaptable to changes, flexible, able to bring up new ideas and solutions Team spirit, high integrity and transparency Ability to represent the Maison in & outside the store, great presentation skills Digitally savvy, fast learner and rigorous We encourage you to apply even if you do not meet all the criteria listed