Spec. Inhouse Collections

Job Description:

NOT ALL OUR INNOVATIONS COME ON WHEELS. FIGURES. FIGURES. FIGURES. JOY.

USE NUMBERS. CREATE JOY. BMW FINANCIAL SERVICES.

It takes a special team of highly inventive minds to create truly mobilising financial products. People with a passion for finding empowering creative solutions that perfectly balance market forces with our customers' dreams. So if you're looking to take on a stimulating and challenging new role that gives you the freedom to be truly innovative, join us in driving the future of financing.

INHOUSE COLLECTION SPECIALIST

BMW FINANCIAL SERVICES

The Inhouse Collection Specialist serves as a key contributor within the Collections department, combining analytical decision-making with a customer-oriented and compliance-driven approach. In this role, you will be the responsible for optimizing collection strategies, and strengthening customer engagement through proactive communication and negotiation. The position plays a critical role in balancing risk mitigation with customer retention, ensuring that collection activities align with organizational policies, operational efficiency goals, and long-term financial sustainability.

WHAT AWAITS YOU?

* Segment collection's portfolio and customer portfolio related with their payment behavior.

* Develop, manage and supervise inhouse collection activities.

* Design and automate reports.

* Provide stadistical information in relation with contact made.

* Give proper follow up to customer in collections.

WHAT YOU SHOULD BRING ALONG?

* Bachelor's Degree in Finance, Accounting, Business Administration, or related fields.

* 2 years of experience in Financial Services Industry .

* Knowledge on Financial Services (consumer protection, compliance regulation).

* Proficiency on data base management and use of Excel and Microsoft Office in general.

* Excellent communication skills oral and written.

* Intermediate english.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.

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