Credit & Collections Analyst (Polanco, CDMX)

Job Description:

Join our Credit Management team as an Analyst and help us balance financial performance with exceptional customer relationships. You'll assess credit risk, manage collections, and resolve payment challenges in a role that blends analytical rigor with interpersonal skill.

*Location: Distrito Polanco.

What will you do?
* Evaluate customer credit exposure and monitor accounts to protect the organization from financial risk
* Drive timely collections while maintaining positive, professional relationships with customers
* Negotiate payment terms and resolve credit disputes with diplomacy and sound judgment
* Analyze payment trends and account data to support process improvements and strategic decisions
What are the key skills we are looking for?
* Account Reconciliation - intermediate level; ensuring accuracy and consistency across customer credit accounts
* Credit Collections - intermediate level; managing overdue accounts while preserving customer goodwill
* Communication - intermediate level; clearly articulating payment expectations and resolving disputes
* Collaboration - intermediate level; partnering with sales and finance teams to balance risk and growth
* Data Analysis and Interpretation - intermediate level; identifying patterns in payment behavior to inform credit decisions
* Problem Solving - intermediate level; resolving credit issues efficiently within established guidelines
* Customer Orientation - intermediate level; balancing firm collections practices with relationship management
* Conflict Management - intermediate level; navigating difficult conversations to reach mutually beneficial outcomes
What qualifications will make you successful?
* Strong attention to detail and accuracy when managing financial data
* Diplomatic communication style that builds trust even in challenging situations
* Proactive mindset with the ability to prioritize competing demands effectively
* Comfort working within established policies while exercising sound judgment
* Recent grad profiles or 1-2 years of experience.
* Advanced English.
* Intermediate-Advanced Excel.
What's in it for me?
* Build valuable expertise in credit risk management and financial operations
* Collaborate with a team that values professionalism, integrity, and continuous learning
* Gain visibility into strategic financial decision-making across the organization
* Enjoy a flexible work environment that supports both your career and personal well-being
Ready to bring your analytical skills to a team that values your contribution? Apply today!
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150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

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Join our Credit Management team as an Analyst and help us balance financial performance with exceptional customer relationships. You'll assess credit risk, manage collections, and resolve payment challenges in a role that blends analytical rigor with interpersonal skill.

*Location: Distrito Polanco.

What will you do?
* Evaluate customer credit exposure and monitor accounts to protect the organization from financial risk
* Drive timely collections while maintaining positive, professional relationships with customers
* Negotiate payment terms and resolve credit disputes with diplomacy and sound judgment
* Analyze payment trends and account data to support process improvements and strategic decisions
What are the key skills we are looking for?
* Account Reconciliation - intermediate level; ensuring accuracy and consistency across customer credit accounts
* Credit Collections - intermediate level; managing overdue accounts while preserving customer goodwill
* Communication - intermediate level; clearly articulating payment expectations and resolving disputes
* Collaboration - intermediate level; partnering with sales and finance teams to balance risk and growth
* Data Analysis and Interpretation - intermediate level; identifying patterns in payment behavior to inform credit decisions
* Problem Solving - intermediate level; resolving credit issues efficiently within established guidelines
* Customer Orientation - intermediate level; balancing firm collections practices with relationship management
* Conflict Management - intermediate level; navigating difficult conversations to reach mutually beneficial outcomes
What qualifications will make you successful?
* Strong attention to detail and accuracy when managing financial data
* Diplomatic communication style that builds trust even in challenging situations
* Proactive mindset with the ability to prioritize competing demands effectively
* Comfort working within established policies while exercising sound judgment
* Recent grad profiles or 1-2 years of experience.
* Advanced English.
* Intermediate-Advanced Excel

Candidate Requirements:

What's in it for me?
* Build valuable expertise in credit risk management and financial operations
* Collaborate with a team that values professionalism, integrity, and continuous learning
* Gain visibility into strategic financial decision-making across the organization
* Enjoy a flexible work environment that supports both your career and personal well-being
Ready to bring your analytical skills to a team that values your contribution? Apply today