Performance Analytics & GenAI Manager

Job Description:

Job Description Summary#LI-Hybrid
Location: Mexico City, Mexico
Relocation Support: This role is based in Mexico City, Mexico. Novartis is unable to offer relocation support: please only apply if accessible.
Be at the forefront of how data, analytics, and Generative AI shape smarter decisions at Novartis. As Performance Analytics & GenAI Manager, you will turn AI ambition into real-world impact-scaling trusted, compliant, and high-value AI solutions that accelerate insights, boost productivity, and empower teams to act with confidence and speed.

Job Description

Key Responsibilities

* Lead local execution of the AI and Generative AI roadmap from use-case definition through pilot, scale, and adoption.
* Prioritize analytics and GenAI use cases aligned with the international data, analytics, and platforms AI strategy.
* Translate business needs into scalable, reusable analytics and AI products using standardized pipelines and components.
* Partner with Digital and IT teams to ensure security, compliance, reliability, and lifecycle governance.
* Track adoption, performance, and value realization of deployed analytics, machine learning, and GenAI solutions.
* Coordinate enablement activities, including training, documentation, and stakeholder engagement.
* Co-define local AI priorities with international medical affairs, integrated insights, and value and access teams.

Essential Requirements

* Proven experience delivering advanced analytics, machine learning, and Generative AI solutions in business environments.
* Hands-on experience across the full machine learning operations lifecycle, from development to monitoring and retirement.
* Strong background in driving adoption and change management for data and AI solutions.
* Solid understanding of responsible artificial intelligence governance, documentation, and approval processes.
* Experience collaborating with technology, data platform, and architecture teams on secure and compliant solutions.
* Ability to clearly communicate complex analytics and GenAI concepts to non-technical stakeholders.

Desirable Requirements

* Experience in pharmaceutical, healthcare, or other regulated industries.
* Experience designing reusable analytics products and scaling solutions across teams or markets.

Skills DesiredAgility, Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model