Receptionist

Job Description:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Step into a role where you are the face of the workplace and the first impression for every visitor and employee who walks through the door. You'll create a warm, professional, and seamless experience from the moment someone enters the lobby. You'll combine hospitality, security awareness, and administrative excellence to keep the front-of-house running smoothly. This is a role for someone who genuinely enjoys people, takes pride in service, and thrives in a dynamic, fast-paced environment. If you're ready to bring energy, polish, and a customer-first mindset to a premium workplace setting, we'd love to meet you.

What You'll Do

* Act as the primary point of contact in the lobby, welcoming visitors and employees with warmth, professionalism, and a service-first attitude.
* Manage visitor access and registration, issue badges, and uphold security protocols to maintain a safe and controlled environment.
* Monitor CCTV systems, liaise with security personnel, and report any incidents or unusual activity in a timely and discreet manner.
* Serve as a brand ambassador, embodying our values and ensuring every interaction reflects a high standard of hospitality.
* Handle incoming and outgoing mail, packages, and courier shipments with accuracy, confidentiality, and care.
* Operate the front desk and phone system, directing calls, managing inquiries, and keeping the reception area clean, organized, and welcoming.
* Support the coordination of meetings, events, and conferences, including room bookings, setup, and collaboration with internal teams and vendors.
* Provide administrative support such as managing office supplies, scheduling, travel arrangements, and maintaining accurate front-desk records.

What We're Looking For

* A genuine passion for hospitality and a natural ability to make people feel welcome.
* Excellent verbal and written communication skills, with a polished and professional presence.
* Strong interpersonal skills and the composure to stay calm and solution-focused under pressure.
* A proactive, detail-oriented mindset with the ability to multitask and prioritize effectively.
* Confidence with office management tools and the Microsoft Office Suite (Word, Excel, Outlook).
* Awareness of basic security protocols and visitor access procedures.
* A collaborative spirit and willingness to support colleagues across teams and functions.
* A positive attitude, professional appearance, and pride in delivering exceptional service every day.

What we offer:

Competitive Rewards & Benefits Permanent contract after probationary period, private healthcare, cafeteria system, life insurance, and employee assistance program
Career Development & Growth Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training.
Stability & Recognition 78% employee recommendation rate, recognized for 18 consecutive years as one of the World's Most Ethical Companies.
Inclusive & Supportive Culture Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives.
Global Perspective 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities.

Location:
On-site -Warsaw, POL

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL