2nd Level Support - Application Operations (Azure & VM Servers)

Job Description:

At thyssenkrupp GSG, we are the driving force behind thyssenkrupp's global IT operations. With passion and expertise, our teams design, develop, and support the applications and infrastructure that keep thyssenkrupp's worldwide business moving forward.
Just as we build resilient IT solutions, we are building our culture on Trust, Respect, and Empowerment creating space for open feedback, treating everyone equally, and giving teams the autonomy and support to grow.
By joining us, you'll:
* Drive global impact: Work on international projects that shape the digital future of industry.
* Open culture & growth: Be part of a high-tech company where your ideas matter and get access to cutting-edge tools, technologies, and training to accelerate your career.
* Team spirit: Collaborate in an environment where contributions are valued and success is fueled by teamwork.
* Work-life balance: Enjoy flexible working that keeps you connected to what matters most professionally and personally.
We're not just building IT systemswe're building the future. Ready to be part of it?

In this role, you will:
* Ensure smooth operation of AzureCloud and VMbased tkSE applications hosted by DXC.
Handle Incident and Problem Management, including troubleshooting and root cause analysis.
Support Capacity, Change, and Release Management, including updates and deployments.
Contribute to Backup & Recovery processes with the hosting partner.
Maintain Security & Compliance, including IAM and Vulnerability Management.
Prepare SLA reports and support continuous service improvement.
Advise application owners and participate in regular coordination meetings.

You'll be a great fit if you:
* Have experience managing cloud or VMbased enterprise applications.
Know ITIL basics Incident, Problem, Change, and Release Management.
Bring practical skills in Microsoft Azure, Windows Server, and virtualized environments.
Understand key security areas like IAM, vulnerability handling, and compliance.
Work confidently with hosting partners, vendors, and internal stakeholders.
Communicate clearly in English and thrive in collaborative teams.
Are proactive, analytical, and focused on stable and secure application operations.

At thyssenkrupp GSG, we believe great work starts with employee. Here's what you can expect when you join our team:
* Flexible workstyle: fully remote possibilities and flexible hours (start between 7:0010:00).
* Growth & learning: guidance from experienced mentors, clear career & promotion paths, trainings platform, language classes, personal development budget.
* Wellbeing & community: private medical care, life insurance, sports initiatives, integration events, company and family activities to stay connected, even remotely.
* Extra perks: annual and anniversary bonuses, MyBenefit platform, under the pear tree holiday benefit