Regional Business Support for B2B portal

Job Description:

Company Description:

The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people's lives and to work towards a more sustainable future.
Bosch Service Solutions in Lisbon develops and offers Customer Experience, Mobility, and Monitoring solutions for its clients, and plays a prominent role in providing Engineering and Software Development services in the technology market. Every day, our teams find fast, efficient, and innovative solutions for thousands of people.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.

Job Description:

Our product is state of the art B2B suite, which is rolled out in EU, AP to drive sales and reduce manual tasks.
We foster close collaboration with regional teams to deliver a B2B platform that is tailored to local needs, while carefully balancing effort, costs, and value creation.
B2B Portal ensures to deliver a seamless, efficient, customer focused experience along the whole user journey:Access Management, Order Management,Product Catalog Management,Customer Management, Pricing and Rebate,…
The Regional Business Support is responsible for ensuring the effective operation, maintenance, and continuos improvement of the B2B Portal across the Region. Provides multi-level support, manages functional requirements, contributes to product quality, and supports documentation, testing, and implementing activities in collaboration with Product, GTM and Local Key User teams.
The GTM Regional Consultant acts as the regional link between local key users and the global product teams, maintaining accurate contact data and ensuring consistent adoption across regions. Provides proactive consultancy, training, and support to empower local key users, driving consistent, high-quality execution of global initiatives to foster digitalization.

Qualifications:

* Fluent in English
* High Service and Customer Orientation
* High Interpersonal Competence (Cooperation & Communication)
* Proven Experience in Business Support and solid Business Process Know-how
* Strong Problem-solving and analytical skills incl. multi tasking capability
* Proactive and highly organized
* Familiarity with agile methodologies
* Experience and (Basic) Skills in JIRA, Confluence & Microsoft Office Apps
* Experience and (Basic) Skills in SAP ERP (Sales & Distribution)
* Experience in E-Commerce or related Online Portals (B2B, B2C)

Additional Information:

Work #LikeABosch means:
⚖️ Flexible work conditions
🔀 Hybrid work system
🌐 Exchange with colleagues around the world
🧑‍⚕️ Health insurance and medical office on site
📚 Training opportunities
📈 Opportunities for career progression and continuous professional development
💲 Access to great discounts in partnerships and Bosch products
🏋️ Sports and health related activities
🚉 Great access to public transports
🅿️ Free parking lot
🍽️ Canteen

Success stories don´t just happen. They are made...
Make it happen! We are looking forward to your application