Field Service Engineer IQS

Job Description:

ZEISS is technology and innovation. We develop, manufacture and sell highly innovative products and solutions for our customers in a variety of business fields - always testing the limits of what is feasible.
ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries generating more than 10.8 billion euros in revenue with around 46,000 employees across 50 countries around the globe.
Founded in Jena, Thuringia in 1846, we are proud of our rich heritage. As a company wholly owned by a foundation, ZEISS is rooted in and committed to responsibility in all its activities. Therefore, 15% of revenue is currently invested in science and R&D. ZEISS is convinced that innovation and technology are the key to a sustainable future and solutions for global challenges.
From our finding site in Jena, to our headquarters in Oberkochen, ZEISS employs over 12,000 people across Germany. As an important site for Research and Development all of our business segments have a significant presence in Germany, including Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets.
If you want to enable business success and make a difference with us, ZEISS is the right place for you!

Your Role:

As a Field Service Engineer, you are the face of our company at the customer's site. You will be responsible for the technical integrity of our high-precision coordinate measuring machines (CMM) and the IQS portfolio. Your mission is to ensure maximum machine uptime and customer satisfaction through expert installation, maintenance, and complex problem-solving.
Responsibilities
* Installation & Maintenance:
independently perform installations, preventative maintenance, repairs and relocations of high-precision measuring systems
* Precision Testing:
conduct high-accuracy measurements and performance tests using state-of-the-art diagnostic and measurement tools
* Upgrades:
successfully implement modernizations and technical modifications to our existing fleet of devices
* Technical Consulting:
develop and execute effective technical solutions for complex customer requirements
* Customer Training:
provide professional initial instruction to customers on device functionality and operation to ensure a seamless start-up

What we offer:
* Expert Training:
comprehensive professional and technical onboarding tailored to your specific role
* Modern Tools:
training in SAP-ERP and SAP-CRM systems to support your daily operations
* Career Growth:
opportunities for further development in the cutting-edge field of industrial metrology
* Environment:
a dynamic, international work environment within a supportive team that values personal growth

* Education: solid technical background in Mechatronics, Electrical Engineering, Electronics, Precision Engineering or a comparable qualification (e.g. High School level VI but not mandatory)
* Experience: ideally, initial professional experience in technical field service
* Personal Attributes:
* strong communication and interpersonal skills with the ability to explain complex technical issues simply to various stakeholders
* demonstrated flexibility, innovation, independence, and a high level of precision in your work
* high willingness to travel, including frequent overnight stays (Slovenia, Croatia and neighboring countries)
* fluent Slovenian and English skills - both written and spoken is required
* valid driving license (category B)

Your ZEISS Recruiting Team:Hayley Lem