Inside Sales Representative

Job Description:

Are you passionate about building strong relationships and making an impact in the world of business management? Join our team as an Inside Sales Representative.

You will contribute to revenue growth by acquiring new customers or maximising the value of Sage's existing customers, either by offering them additional products or upgrading the versions of products or services they have already purchased.
Will understand and diagnose customer issues and align the appropriate Sage solutions, building trust in the brand and the value offered.

*** Please note that this role is hybrid and will require you to work 3 days a week from our Madrid office. ***
Responsibilities:

1. New customer acquisition or cross-selling and upselling
- Manage opportunities to offer our solutions to potential customers or complementary products or services to those the customer has already purchased.

2. Sales target achievement
- Work towards established sales targets to maximise revenue through customer acquisition or the customer portfolio.
- Follow up on leads generated by the company, as well as those obtained through your own initiatives.

3. Product training and updates:
- Stay up to date on the company's products and services, as well as the latest market trends.
- Train in effective sales techniques, especially in new business as well as in cross-selling and upselling.

4. Handling objections and closing sales
- Know how to manage customer doubts or objections in a persuasive manner.
- Close sales through clear and efficient communication.

6. Pipeline and forecast management
- Knowledge of customer relationship management (CRM-X3) tools to record interactions and track sales opportunities.

At Sage, we offer you an environment where you can grow professionally without compromising your personal well-being. Our benefits package is designed to provide stability, flexibility, and balance:

Flexible benefits: exchange part of your salary and make tax savings on health insurance, meal and transport vouchers, childcare, and training.

Well-being: Free access to the Calm app (for up to 5 users), 24/7 counselling, and emotional support from our Healthy Mind Coaches. We also offer self-care and parenting resources through the Cleo app.

Flexible working: flexibility of working one hour in, one hour out, shortened workdays on Fridays and during the summer, and the opportunity to work from over 40 countries for up to 10 weeks per year through our Work Away program.

Annual leave: 23 working days of vacation, 5 paid days per year for volunteering, and 5 additional paid days annually for personal or professional development.

Extended leave: 7 extra days of maternity leave and 5 extra days of paternity leave, on top of the legal allowance, available after one year of service.

Financial support: Life and disability insurance, salary advances of up to 3.5 times your net monthly pay, a EUR300 net marriage bonus, and access to Sage's employee stock purchase plan at a discounted rate.

Health and Safety Responsibilities
- Fostering the safety culture, by leading with your own example.
- Following established safety procedures and reporting potential hazards promptly helps maintain a secure and efficient workplace.
- Participating in safety training sessions and adhering to preventive guidelines and procedures, the objective is minimizing risks and protecting yourself and the rest of your colleagues.

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