Information Technology Manager

Job Description:

Information Technology Manager

Company:Boeing Defence United Kingdom Limited

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to meaningful work within a company that values diversity, equity, and inclusion as core principles.

Boeing Defence UK is seeking an experienced and dynamic Information Technology Manager to support our Infrastructure and Application teams.

This hybrid role requires attendance at our Bristol offices 2-3 days per week to foster team support and collaboration with internal stakeholders. As a first-line manager, you will oversee multiple teams within BDUK, providing daily guidance and support on technical, procedural, and personnel matters as they arise.

Given the sensitive nature of our business, you will ensure strict adherence to governance and controls mandated by our Information Security department, while meeting both Ministry of Defence (MOD) and Boeing corporate compliance requirements. You will act as a trusted business consultant, engaging with a broad range of stakeholders, technical teams, business partners, and architects to ensure IT delivers exceptional service that enables our business operations.

As the successful candidate, you will be responsible for managing BDUK applications and systems to meet current and future internal IT demands, ensuring compliance within a global environment. You will be equally confident and professional whether communicating by phone, leading meetings, or working at your desk. We seek an individual who takes pride in delivering outstanding IT service and is comfortable challenging the status quo by asking difficult and complex questions of both teams and the business.

Due to Boeing's global footprint, you will be an integral part of our International IT team, collaborating at an enterprise level to drive success across the organisation.

Position Responsibilities:
* Lead, mentor, and manage multiple Infrastructure and Application teams, providing daily operational and technical guidance.
* Ensure all IT activities comply with Boeing's Information Security policies and meet MOD regulatory requirements.
* Collaborate with internal stakeholders, including business partners, architects, and technical teams, to align IT services with business objectives.
* Oversee the management and continuous improvement of BDUK applications and systems to support evolving business needs.
* Drive adherence to IT governance frameworks, risk management, and compliance controls across all managed teams.
* Act as a key point of contact for escalations, resolving technical, procedural, and personnel issues promptly and effectively.
* Facilitate cross-functional collaboration within the global Boeing IT community to share best practices and deliver enterprise-wide solutions.
* Support change management initiatives and promote a culture of continuous improvement and innovation within the teams.
* Monitor team performance, conduct regular reviews, and implement development plans to enhance skills and capabilities.
* Communicate effectively with all levels of the organisation, from technical staff to senior leadership, ensuring transparency and alignment.

Basic Qualifications (Required Skills/Experience):

* Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership."
* Proven experience managing IT infrastructure and application teams in a complex, regulated environment, preferably within defence or aerospace sectors.
* Strong knowledge of IT governance, compliance, and security frameworks, including experience with MOD requirements.
* Demonstrated ability to lead and motivate diverse technical teams, managing both operational and personnel challenges.
* Experience working in a hybrid environment with effective collaboration across geographically dispersed teams.
* Excellent stakeholder management skills, with a track record of successful engagement across technical and business functions.
* Strong problem-solving skills and the confidence to challenge existing processes and drive continuous improvement.
* Exceptional communication skills, both verbal and written, with the ability to influence at all organisational levels.

Preferred Qualifications (Desired Skills/Experience):
* Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
* Experience with cloud infrastructure and virtualization technologies in a defence or secure environment.
* Familiarity with Agile and DevOps methodologies and their application in IT service delivery. (Azure ADO)
* Prior experience working within or alongside UK Ministry of Defence (MOD) or US Department of Defense (DoD) programmes.
* Security clearance or eligibility to obtain UK Security Clearance (SC) or equivalent.
* Experience with IT service management tools and platforms commonly used in large enterprises.(ServiceNow)
* Proven track record of driving digital transformation initiatives within complex organisations.

Travel and Onsite Requirements
* Hybrid working with regular onsite presence in Bristol (2-3 days per week)
* There may be 60 - 90 days of business travel during the calendar year to support Boeing sites within the region.

Work Authorisation
This requisition is for a locally hired position in the UK. Candidates must have current legal authorisation to work immediately in the United Kingdom. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants.
Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll.

Security Clearance
This position requires the ability to obtain a UK security clearance (SC) for which UK residency is required. All information will be checked and verified.

Conflict of Interest
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here's a snapshot of what we offer:
* Competitive salary and annual incentive plans
* Continuous learning - you'll develop the approach and skills to navigate whatever comes next
* Success as defined by you - we'll provide the tools and flexibility, so you can make a meaningful impact, your way
* An inclusive culture - you'll be embraced for who you are and empowered to use your voice to help others find theirs
* Excellent Adoption and Parental leave options
* 23 days plus UK public holidays and a Winter Break between Christmas and New Year
* Pension Plan with up to 10% employer contribution
* Company paid BUPA Medical Plan
* Short Term Sickness: 100% pay for the first 26 weeks
* Long Term Sickness: 66.67% of annual salary from 27th week
* 6x annual salary life insurance
* Learning Together Programme to support your on-going personal and career development
* Access to Boeing's Well Being Programs, tool and incentives

Language Requirements:
Not Applicable

Education:Not Applicable

Relocation:Relocation assistance is not a negotiable benefit for this position.

Security Clearance:This position requires the ability to obtain a security clearance post-start. See job description for details.

Visa Sponsorship:Employer will not sponsor applicants for employment visa status.

Contingent Upon Award ProgramThis position is not contingent upon program award

Shift:Not a Shift Worker (United Kingdom)