Training Coordinator

Job Description:

Company Description:

Do you want your ideas to shape the technology of the future? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve the lives of people across the world.
Welcome to Bosch.
The Bosch Group operates in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology employing over 420,000 associates in 128 countries worldwide - 85,000 associates in research and development, of which nearly 44,000 are software engineers, and more than 6,000 associates in the UK and Ireland.

Job Description:

* Promote the Bosch Service Training portfolio to increase course uptake, customer retention, and revenue.
* Support the development of sales plans and contribute to achieving departmental revenue targets.
* Act as a key point of contact for customers, managing course enquiries and maintaining ongoing engagement.
* Liaise with customers, suppliers and stakeholders to support the planning, scheduling and successful delivery of training programmes
* Collaborate with internal departments (UK and global) to align training solutions with broader business objectives
* Oversee the coordination of training events at the Bosch Service Training Centre and nationwide locations.
* Manage logistical requirements for regional training delivery across the UK and Ireland.
* Allocate and manage resources to ensure efficient and effective course delivery.
* Ensure accurate system updates relating to delegates and training records via internal systems and LMS platforms.
* Support internal finance processes including invoicing, cost tracking, and revenue reporting.
* Monitor performance metrics including course utilisation, customer acquisition, and conversion rates.
* Contribute to forecasting and reporting activities to support strategic planning.
* Manage pre- and post-course administration activities to ensure a seamless customer experience.
* Support the Training Manager with operational and commercial initiatives.
* Maintain high standards of communication with delegates and organisations on a daily basis.

Qualifications:

* Strong customer engagement and relationship skills.
* Excellent communication skills, both written and verbal.
* Strong organisational, time management, and problem-solving abilities.
* Ability to manage multiple priorities in a fast-paced environment.
* Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
* Experience using Learning Management Systems (LMS).
* Experience with CRM, database systems or SAP is desirable.
* A valid driving licence is advantageous

Additional Information:

On offer is a competitive salary and pension contributions. With a great package of benefits including but not limited to;
* Minimum 25 days holiday excluding Bank Holidays (pro rata basis).
* Perkbox membership
* Cycle to Work Scheme
* Simply Health Scheme
* Supportive family friendly working policy
* Flexible working opportunities
* Access to discounts on retailers, restaurants, holidays and much more
* Employee Assistance Programme
* Access to 'BeFit' wellbeing initiatives
* Free on-site parking
We will also provide opportunities for personal and professional development including ongoing upskilling training and development opportunities