FP&A Business Process Expert

Job Description:

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Enterprise Transformation Programme is a multi-year journey focused on transforming the Haleon business building an organisation that is wired for excellence to be able to deliver our 'Win as One' strategy and drive growth through continuous improvement. The programme aims to strengthen the heartbeat of our business enabling us to become more agile, efficient, and innovative and is enabled through SAP S/4HANA. The Business Process Expert partners with Business Process Owners and functional teams to design, govern, and continuously improve end-to-end business processes.

Detailed Responsibilities
Business Process Experts (BPE) are responsible for shaping, measuring and continuously improving process elements to deliver business value. The role partners with the Business Process Owner (BPO) and other BPEs to manage the current process (including ensuring proposed changes are aligned to the intended future state), define the future end-to-end process vision and roadmap, ensuring high-quality, well-controlled and user-centric processes are created, and drive the transition from current state to future state through disciplined execution, strong governance and effective change delivery. They support the BPO in maximising value delivery through rigorous performance management, adoption oversight and continuous improvement activities, to ensuring that committed benefits are realised and sustained.
Design Plan and Coordination:
* Collaborate with the BPO and the relevant function(s)/operating units to ensure design meets requirements and strategic objectives.
* Facilitate workshops to gather input, feedback, and socialise recommendations made with the functions/operating units to refine and finalise process design in partnership with the BPO and other BPEs.
* Collaborate with the BPO to document "to be" processes; and support evaluation of "as is" processes identifying bottle necks, inefficiencies, and duplication.
* Drive decisions through relevant governance forums, ensuring decisions are communicated to stakeholders in a timely manner.
* Align designs with programme timelines and milestones, ensuring coordination with other functional areas and interdependent programmes.
* Define and maintain standard FP&A planning/forecasting process steps within Plan to Forecast (e.g., budget, periodic forecast, scenario planning, performance management cadence) and ensure alignment to the E2E P2F design.
* Design and maintain the integrated planning calendar and "handshakes" between Financial Planning and upstream inputs from Commercial Planning (incl. Trade Investment/Trade Promotion) and Supply Chain Planning (Demand/Supply).
* Partner with Commercial and Supply Chain stakeholders to align key planning assumptions (e.g., volume, price/mix, trade spend phasing, supply constraints) to enable "one set of numbers."
* Define and document standard FP&A outputs (e.g., forecast packs, variance bridges, driver-based views, commentary standards) to support decision making across P2F governance forums.
* Identify opportunities to simplify, standardise and automate FP&A activities (e.g., data collection, validations, reconciliations, approvals), maintaining a prioritised continuous improvement backlog.
Readiness for Delivery:
* Support the Functional Leader in evaluating the preparedness of their functional area for programme delivery, identifying any gaps and proposing solutions.
* Support the business change team in understanding people implications for the change and defining and delivering relevant interventions to create conditions for successful adoption.
* Create appropriate documentation for new processes; partnering with Training & Adoption team to develop appropriate training/upskilling for colleagues to support adoption and benefit realisation.
* Support readiness for FP&A process and tool adoption by defining role-based ways of working for planners/approvers and minimum standards for forecast submissions (timeliness, completeness, quality).
* Partner with business change teams to assess impacts to FP&A routines (monthly performance management, forecasting cycles, budgeting) and define mitigation plans to protect business-critical deadlines.
* Support testing and cutover readiness for FP&A changes by contributing to requirements, user stories, UAT scenarios, and acceptance criteria for planning/reporting solutions.
Managing Transition phases:
* Partner with the Business Continuity Manager to establish and manage interim operating states to support business continuity during the change.
* Collaborate with operational teams to design and implement interim processes, ensuring minimal disruption to existing operations.
* Ensure that plans are in place to transition from interim states to permanent processes in a sustainable way.
* Ensure interim operating states cover critical FP&A milestones (forecast submission windows, budget sign-offs, monthly performance routines) with clear escalation paths and decision rights.
* Coordinate with Commercial and Supply Chain teams to manage interim handoffs and dependency risks (e.g., demand-to-finance volume alignment, trade spend phasing into forecasts) during transition.
Stakeholder Engagement:
* Foster effective relationships with stakeholders, ensuring alignment and collaboration.
* Communicate effectively, adapting messaging for different audiences to ensure clarity and engagement in the programme objectives.
* Champion the interest of the process vision, ensuring priorities are reflected in programme decision-making and feedback loops are effective.
* Act as the FP&A process SME and key interface between Finance, Commercial (Trade/RGM) and Supply Chain planning teams to resolve cross-functional issues and drive alignment.
* Drive discipline in governance forums by presenting FP&A process performance, risks/issues, and improvement actions; ensure decisions are translated into clear actions for markets/teams.
Experience and Key Competencies:
* Experience working in complex, global organisations, ideally within Consumer Health, or FMCG sectors.
* Strong analytical skills; ability to analyse complex processes, understand workflow patterns, and identify inefficiencies.
* Knowledge of process modelling software, data analysis tools, and familiarity with automation technologies is essential.
* Project Management Skills: Ability to plan, manage, and execute process improvement initiatives.
* Strong FP&A experience across budgeting, forecasting, scenario planning and performance management in a matrixed/global environment.
* Experience working across end-to-end planning with Commercial and/or Supply Chain stakeholders (e.g., Trade planning, Demand/Supply planning, S&OP/IBP linkages).
* Experience defining process KPIs and using insights (forecast accuracy, bias, cycle time, adherence) to drive continuous improvement.
* Experience translating business process needs into digital requirements (e.g., planning tools/EPM, BI/reporting, ERP interfaces), including UAT and hypercare support.
* Understanding of consumer health / FMCG planning drivers (volume, price/mix, trade spend, gross-to-net, COGS, margin) and their impact on forecast outcomes.
* Inspiring and motivating - strong leader with the power to inspire, energize, and motivate their team to work together to achieve shared goals.
* Building strong relationships - skilled at developing ability to build strong collaborative team connections relationships with their team.
* Making informed decisions - Evaluates challenges Considering problems and challenges from multiple different perspectives, analyse potential outcomes, takes calculated risks, and make decisions that drive help propel the organization forward.
* Navigating and driving change -identifying the need for change, executing structured change management strategies, guiding teams through managing periods of uncertainty and disruption, and ensuring operational maintaining stability and continuity throughout the transformation. for the organization.
* Financial and commercial acumen with a driver-based mindset; ability to connect operational drivers to financial outcomes and planning processes.
* End-to-end integration thinking: anticipates downstream impacts and ensures robust "handshakes" across Commercial, Supply Chain and Finance planning.
* Controls and governance mindset: designs well-controlled processes with clear decision rights, approvals, audit trail and evidence expectations.
* Influencing without authority across senior stakeholders; able to drive standardisation and resolve conflicting priorities.
* Digital/data literacy: comfortable working with planning data, master data dependencies, and performance dashboards to improve process outcomes.

Job Posting End Date

2026-08-21

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

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If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We'll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch