Dior Ambassador - Selfridges London

Job Description:

Do you wish to join the House of Dreams?

In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.
You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.
This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:

Create Passionately
Craft together with joy
Excel for ultimate luxury
Lead with audacity
Cultivate Triumphant inclusivity
Commit and act to re-enchant the world.

Design your dreams with Dior.

Your Impact:
Within the Retail team, the Dior Ambassador is responsible for driving beauty sales by achieving sales targets, promoting the brand, and providing a personalized luxury service to customers. This role is crucial for maintaining Parfums Christian Dior's image as a luxury brand and ensuring customer satisfaction and loyalty. The holder of this position will work closely with various functional partners, including the Counter Manager and other retail staff.
PROFILE Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous. Soft Skills (aligned with Parfums Christian Dior values): Create Passionately: Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate. Lead with Audacity: Self-confident; able to approach and engage with customers at ease. Driven and results-orientated, seeking out ways to continually grow the business through events and counter activity. Craft Together with Joy: Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service. Excel for Ultimate Luxury: Immaculately groomed and presented, embodying the elegance that customers identify with Parfums Christian Dior. Hard Skills: Strong selling skills. Proven sales track record in a luxury retail environment. Strong knowledge of beauty and skincare products (or ability to quickly acquire). Proficiency in using point-of-sale (POS) systems and customer relationship management (CRM) tools (e.g., ipos). Excellent product presentation and application