Sales Consultant

Job Description:

About the role

About us:
We are excited to be launching a Lacoste pop-up within Selfridges Birmingham, bringing together a dynamic team of Crocodiles in one of the UK's most iconic retail environments. This is a unique opportunity to represent the brand in a premium department store setting, delivering exceptional service while shaping a memorable customer experience. This is a 6-month fixed-term opportunity with the potential to extend, offering the chance to grow with the brand and be part of an exciting retail journey.
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, with the crocodile as its iconic rallying signature.
Present in nearly 100 countries, Lacoste is a globally recognised French brand known for its distinctive expertise - from product creation to omnichannel retail.
At Lacoste, elegance goes beyond style - it influences everything we do, including our social and environmental commitments.
Joining Lacoste means becoming part of a global community of 8,500 people, united by a shared ambition to move forward and build the future. We are committed to equal opportunities, developing talent, and embracing diversity.
Lacoste is part of the MF Brands Group, alongside Aigle, Gant, and Tecnifibre (https://mf-brands.com/).
Your mission as a Sales Consultant
* Deliver a premium and personalised customer experience
* Engage with customers to build strong relationships and brand loyalty
* Meet and exceed individual and store sales targets
* Work collaboratively with your team of Crocodiles to create a positive store environment
* Maintain high standards of visual merchandising and store presentation
* Stay agile, open to change, and ready to support all aspects of store operations
* Represent and embody the Lacoste brand and values every day
* Confidently apply the Lacoste Sales Steps
What we offer
* Competitive salary
* Attractive commission scheme
* 28 days annual leave (inclusive of bank holidays)
* Up to 65% employee discount on Lacoste products
* Employee Assistance Programme
* Uniform allowance

Profile

What you bring
* Previous retail or customer-facing experience (preferred)
* A passion for customer service and creating memorable experiences
* A target-driven mindset with a proactive approach to sales
* Strong team spirit and a collaborative attitude
* Curiosity, initiative, and a willingness to learn
* A positive, honest, and can-do mindset
* Alignment with Lacoste values: Play by Daring, Play with Elegance, Play as One Team, Play with Tenacity