Counter Manager

Job Description:

POSITION: Counter Manager
LOCATION: Selfridges, Trafford
HOURS: 37.5hrs

POSITION SUMMARY
As a true ambassador for Fenty Beauty & Fenty Skin by Rihanna in Selfridges, the Counter Manager will manage the counter in Selfridges. This role is responsible the management of Fenty Retail Artists and ensures that the team represents the brand according to guidelines; plans staffing rotas and coverage within budget; drives daily/weekly/monthly/annual sales goals; manages testers, samples, and other non-sellable goods within budget; executes in-store and out of store events and delivers an exceptional customer experience. This position collaborates with the Sales and Education Manager as well as work closely with both Regional & National Field Sales Manager and National Education Manager to educate, coach and develop team skills.
QUALIFICATIONS Previous experience working in a luxury store environment. Accomplished, high level make-up artistry background. At least 2 years of retail experience at the same level managing an account Proven ability to be strategic with strong business acumen. Can demonstrate experience of building and executing clientele strategy. Ability to lead, develop and motivate staff including conflict/resolution and problem solving skills. Experience in forward planning and achievement of financial goals. Proven track record of success as a Business Manager. Strong customer service, clientele and communication skills. Excellent organization skills to plan & execute in store events. Have strong commercial awareness