Business Intelligence Analyst I (Data Analyst - Digital Engagement Focus)

Job Description:

Summary

We are looking for a skilled Data Analyst who will be responsible for transforming complex data into meaningful insights that support business decision-making. The ideal candidate will have strong analytical capabilities and deep hands-on experience with Power BI, Splunk, Looker Studio and Google Analytics.

This role requires someone who can work with cross-functional teams, interpret data from multiple sources, build dashboards, identify trends, and support both operational and strategic analytics initiatives.

Tiered Position - Higher level candidates considered based on relevant experience. *We are unable to consider candidates requiring sponsorship to work in the US, now or in the future, for this position.

Responsibilities

* Develop, maintain, and optimize Power BI dashboards, data models, and reports to support business insights.

* Use Splunk to analyze system logs, monitor application performance, build dashboards, and support operational intelligence.

* Leverage Google Analytics (GA4) to track digital engagement, user behavior, conversion performance, and web/mobile analytics.

* Collaborate with cross-functional teams to understand business needs and translate them into analytical outputs.

* Identify data trends, anomalies, and insights that help guide decision-making.

* Ensure data accuracy, governance, and consistency across reporting sources.

* Support ad-hoc analysis requests as needed to answer key business questions.

* Provide troubleshooting support for analytics reporting issues, data discrepancies, and tracking-related challenges.

* Develop and maintain comprehensive documentation outlining processes, data collection methodologies, and cross-functional dependencies.

Qualifications

* Bachelor's degree in data Analytics, Computer Science, Information Systems, Statistics, or a related field.

* Hands-on experience with Power BI, Splunk, Looker Studio and Google Analytics (essential).

* Strong analytical and problem-solving skills with the ability to work with large datasets.

* Ability to translate business needs into analytical solutions.

* Ability to present complex information clearly.

* Experience in digital analytics, operational analytics, and customer behavior analytics.

Preferred Qualifications

* Proficiency in SQL and experience working with relational databases.

* A detail-oriented, curious, and proactive analyst.

* Someone who enjoys solving complex problems and improving data visibility.

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job - we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Salary Range

$77,700 - $135,300

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.

We are proud to be an equal opportunity employer