Pharmacy Support Rep/Clerk Outpatient PRN

Job Description:

Job Description:
Schedule: 4 10-hour shifts 8-6:30 with 30 minute lunch
Shifts details: Variable throughout the workday
Location: Outpatient Pharmacy, St. Vincent Hospital, Billings, Montana
Benefits Eligible: Yes - Link to Benefit Details

Join our Outpatient Pharmacy Team at Intermountain Health St. Vincent Regional Hospital, where we deliver safe, timely medication access and an exceptional patient experience. As a Pharmacy Support Representative (Clerk), you'll perform key clerical and operational duties such as handling transactions, stocking supplies, answering phones, delivering prescriptions, and addressing non-clinical patient questions.

You'll play a vital role in supporting daily workflow and creating a positive, customer-focused environment. We're seeking a dependable, detail-oriented individual who thrives in a fast-paced setting and enjoys supporting patients and caregivers.
St. Vincent Regional Hospital delivers compassionate, quality care to the people of Montana and Northern Wyoming, as it has for more than 125 years. In addition to 30 regional clinics, we offer a number of progressive specialty services. St. Vincent even has a special "hospital within a hospital" just for children, St. Vincent Children's Hospital.

Job Function
The Pharmacy Support Representative demonstrates proficiency in various clerical duties within a pharmacy practice site under the direction of a pharmacist, pharmacist-intern or pharmacy technician. Assignments may include handling transactions, stocking shelves, answering phone calls, delivering prescriptions and addressing non-clinical patient questions. This position is an integral part of the pharmacy team and supports Pharmacy Services in all locations (i.e., acute, community, ambulatory, specialty).

Essential Functions
* Assists with ordering, restocking, cashiering and clerical services while under the supervision of pharmacist and as appropriate to practice site.
* Answers phones and provides excellent customer service as appropriate to practice site.
* Assists the pharmacist in maintaining appropriate records as required by regulation and policy.
* Ensures pharmacy cleanliness and orderliness.
* Communicates with caregivers regarding responsibilities, identified concerns, and participates in quality and patient safety initiatives, identifying potential safety hazards that may create problems for patients and/or staff and takes appropriate actions to escalate items to the pharmacist for review as appropriate based on urgency, regulations, and scope.
* Participates in departmental meetings, contributing ideas or feedback and identifies potential areas for improvement including processes that could be streamlined or revised to improve patient satisfaction and seeks a team approach to developing and achieving best practices and processes.
* Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
* Delivers detail-oriented, consistent, flexible care and performs other duties as assigned by management.

Skills

* Technical Proficiency
* Regulatory Compliance
* Financial Acumen
* Customer Service
* Performance Accountability
* Reliability
* Communication Skills
* Computer Skills
Qualifications
* High School Diploma or equivalent is required

Physical Requirements
Carrying, hearing/listening, lifting, manual dexterity, pulling/pushing, seeing, climbing, crawling, speaking, squatting/kneeling, standing, walking as needed to perform job duties.

Location:Intermountain Health St Vincent Regional Hospital

Work City:Billings

Work State:Montana

Scheduled Weekly Hours:0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $16.73 - $23.29

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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All positions subject to close without notice