Financial Operations Coordinator

Job Description:

Why Mend.io
We are redefining how modern organizations secure software from open source and custom code to AI-generated components. As the creators of the first AI Native AppSec Platform, we help global enterprises stay safe, fast, and compliant in an era of AI-driven development. Our platform combines intelligent automation, deep risk visibility, and developer-first experiences, shaping the future of application security.
We are also committed to building a collaborative, empowering workplace. If you are excited about this role but do not meet every requirement, we encourage you to apply. Your perspective could be exactly what we need!
*This is a temporary role, with the potential to become permanent.
RESPONSIBILITIES
* Manage the end-to-end invoicing process: review Closed/Won opportunities in Salesforce, verify documentation, ARR bookings, dates, amounts, and supporting materials
* Manage the end-to-end revenue recognition cycle, including deferred revenue and unbilled accounts, in accordance with ASC 606 and US GAAP standards
* Proactively chase customers for outstanding payments and follow up on overdue accounts, leading the collection activity, leading the Forecast Collection process, gathering and consolidating inputs from stakeholders
* Identify, flag, and collaborate with Sales and relevant teams to resolve discrepancies and data issues in Salesforce opportunities, ensuring accurate and up-to-date opportunity records.
* Register on vendor portals and upload invoices in line with customer requirements
* Prepare and maintain the KPI Report, tracking key financial performance indicators
* Review the monthly US sales tax and post it in NetSuite.
REQUIREMENTS
* 2+ years of experience in a finance operations, accounts receivable, or billing role - mandatory
* Proficiency in Salesforce CRM- - mandatory
* Hands-on experience with NetSuite - mandatory
* Solid understanding of invoicing processes, accounts receivable, and revenue operations
* Familiarity with US sales tax regulations and VAT concepts - advantageous
* Advanced Excel/Google Sheets skills for reconciliation, reporting, and data analysis- - mandatory
* Excellent attention to detail with strong organizational and time management abilities
* Clear and professional communication skills, comfortable liaising with Sales and external vendors
Our Culture
At Mend.io, we are leading the way in securing AI-powered applications, and we believe the best innovations come from teams where everyone feels valued. We are committed to a workplace built on respect, trust, and growth, where learning and flexibility empower people to do their best work