Product Owner - Interbank Payments

Job Description:

Join us as a Product Owner

* We're looking for a Product Owner to join an agile product team with a focus on shaping and developing our Core Banking & Payments proposition
* You'll be ensuring we deliver scalable, reusable and compliant solutions & products that our clients find valuable.
* This is an opportunity to ensure NatWest boxed remains compliant with scheme rules and procedures

What you'll do

As a Product Owner, you'll be conducting feature discoveries working with colleagues across Technology, Product, Risk, Security Operations and other key areas to agree requirements & dependencies.

You'll also be:

* Identify Opportunities for change and be the driving force that brings them to life
* Developing and maintaining an appropriately prioritised and detailed backlog of user stories & acceptance criteria in JIRA for implementation by the development team
* Working with your Engineering Lead to set objectives for sprint and cycle planning goals, ensuring quality output balancing both Feature development and Tech debt.
* Representing NatWest Boxed at Payment industry forums (e.g. Faster Payments/Pay.UK) analysing industry and regulatory requirements across our payment infrastructure
* Working with key 3rd party providers to ensure critical services are maintained and be the initial point of contact for issues and escalations
* Providing incident management support , ensuring PIR actions are complete and that risks are identified and appropriately managed

The skills you'll need

To join us in this role, you'll need to have ​proven experience as a product owner, product manager, or similar role ideally in relation to Core Banking & Payments.

You'll also be expected to have:

* A good understanding of UK payment schemes, their operational models, governance and compliance frameworks (ideally in relation to Faster Payments & Bacs)
* Passion for customers and a problem solving mentality, with proven ability to conduct research, map out user journeys and identify opportunities
* Excellent stakeholder management & communication skills, across technical and non-technical audiences
* Experience working in Agile environments with multidisciplinary teams (engineering, operations, Risk & Compliance)
* Proven experience managing relationships including, suppliers, schemes and payment service providers
Hours35

Job Posting Closing Date:23/07/2026

Ways of Working:Remote First