Business Support, Accounting Cash Application

Descripción del puesto:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Business Support specialist in Cash Application, you'll play a vital role in supporting JLL's financial operations across Latin America. This position sits within our regional Controllership team and focuses on the accurate and timely application of client payments to outstanding receivables. You'll be responsible for reviewing incoming payments, reconciling them against invoices, resolving discrepancies, and maintaining the integrity of our accounts receivable records. At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees - and your meticulous work will directly support that mission by ensuring our financial data remains accurate and our clients receive exceptional service. This role offers an excellent opportunity for early-career accounting professionals who are analytical, detail-oriented, and eager to develop their skills in a collaborative, global environment. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this an ideal launching point for those passionate about financial operations and continuous improvement.

What your day-to-day will look like:

* Review and validate payments received from clients across the Latin America region, ensuring accuracy and completeness of all remittance information
* Reconcile incoming payments against outstanding invoices in the ERP system, applying cash to the appropriate customer accounts with precision
* Identify and investigate payment discrepancies including overpayments, partial payments, unauthorized discounts, and unapplied cash
* Coordinate with clients and internal stakeholders to resolve differences and clarify payment intentions, maintaining professional communication throughout the process
* Maintain accurate and up-to-date accounts receivable records, including customer information updates and account balance verification
* Support monthly bank reconciliations and accounting close activities, identifying reconciling items and ensuring timely resolution
* Document complex cases and escalate issues appropriately while maintaining detailed records of resolution efforts
* Proactively identify opportunities to improve cash application processes and contribute ideas for operational efficiency
* Collaborate with regional team members to ensure consistent practices and knowledge sharing across the LATAM Controllership function

Required qualifications:

* Bachelor's degree in Accounting or currently enrolled in an undergraduate Accounting program (first years acceptable)
* Strong attention to detail with excellent numerical accuracy and analytical thinking
* Solid understanding of basic accounting principles and accounts receivable management
* Basic to intermediate proficiency in Microsoft Excel for data analysis and reporting
* Native or advanced Spanish language skills for regional communication
* Ability to prioritize multiple tasks effectively and work under pressure during month-end close periods
* Strong organizational skills with persistence in following up on outstanding items
* Excellent communication abilities for coordinating with clients and internal teams

Preferred qualifications:

* 1-2 years of experience in financial shared services or corporate accounting environments
* Previous experience in cash application, accounts receivable, or bank reconciliation functions
* Basic to intermediate English language skills for communication with regional teams and international clients
* Familiarity with ERP systems and online banking platforms
* Understanding of corporate payment methods including wire transfers and electronic payments
* Knowledge of banking concepts and payment processing workflows
* Demonstrated ability to identify problems and propose process improvements
* Experience working in a multicultural or geographically distributed team environment

Location:
On-site -Belen, CRI

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo - incluyendo la candidatura en línea y/o el proceso general de selección - puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL