Customer Service with English and German | Atención al Cliente con Inglés y Alemán

Descripción del puesto:

What skills do you need?

Advance or bilingual knowledge of English and German is a must (C1/C2)

What we require:

You are able to commit to 39 hour/week

You are able to commit to 6 week induction training 

You are available to work one of the below shifts: 
-Sunday to Thursday from 09:00 to 16:48 
-Tuesday to Saturday 12:00 to 19:48

Requerimientos del candidato/a:

What skills do you need?

Advance or bilingual knowledge of English and German is a must (C1/C2)

What we require:

You are able to commit to 39 hour/week

You are able to commit to 6 week induction training

You are available to work one of the below shifts: Sunday to Thursday from 09:00 to 16:48 or Tuesday to Saturday 12:00 to 19:48

What you'll bring:

Customer focused with ability to identify and solve problems.

Customer centric mind-set.

Exceptional interpersonal skills with good verbal and written communication.

Ability to organise, prioritise and manage workload to meet individual and team targets.

Ability to quickly identify customer needs and exercise judgment in a professional and confident manner.

Must possess excellent attention to detail, with a high level of accuracy with proactive approach.

Capable of balancing various tasks at once while achieving deadlines.

Ability to work under own initiative and proactive in recommending and implementing process improvements.

Basic IT skills and ability to navigate systems