Field Technical Engineer (Electrophysiology)

Descripción del puesto:

JOB DESCRIPTION:

Job Description

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
* Career development with an international company where you can grow the career you dream of.
* Competitive salaries, bonus potential and excellent package of benefits.
* A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
* A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

For our Abbott Electrophysiology Division EP we are currently looking for a new professional to join our clinical support team in Greece as a Field Technical Engineer.
This will be a field-based role, requiring regular traveling across assigned territory (mainly Athens, with regular support to Crete, Patras and Thessaloniki).

Field Clinical Engineer provides accurate and timely technical information, advice, and assistance regarding the organization's products and services before, during, and after a transaction to maintain and improve the organization's customer relationships.

What You'll do:
* Support customers in Electrophysiology procedures using Abbott EP system in the hospital EP labs.
* Communicate with customers and clients (via email, phone, or online discussion boards) to answer their enquiries, understand their technical question, assess their needs, and suggest or promote alternative products or services (for example IT hardware and software products, financial services, health services).
* Apply established procedures or develop new solutions to solve technical problems through case management and follow up on the status of outstanding cases.
* Use databases or other computerized systems to maintain up-to date customer records, to track the volume, content and outcomes of enquiries received, and to access information, checklists, scripts, guidelines, and other materials for responding to the customer's enquiry.

Required qualifications & background:
* University degree in a science related field (biomedical engineering, chemistry, biology, nursing, radiotechnology or similar).
* Ideally 3-5 years of electrophysiology/cardiac rhythm management or equivalent clinical experience.
* Cardiac anatomy and physiology knowledge would be considered as a strong asset.
* Very good command of English and Greek (both written and spoken).
* Strong problem-solving capabilities and customer-focus.
* Willingness to travel and ability to work autonomously.
* Strong communication skills, both written and verbal.
* Driving license B.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is N/A
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Support Services

DIVISION:
EP Electrophysiology

LOCATION:
Greece > Athens : Iroos Matsi & Archaeou Theatrou Str.

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
Yes, 50 % of the Time

MEDICAL SURVEILLANCE:
Not Applicable

SIGNIFICANT WORK ACTIVITIES:
Not Applicable