Media Operations Specialist

Descripción del puesto:

Company description Publicis Groupe is the world's largest agency holding group, leading in Digital, Creative, and Media transformation. With nearly 100 years of experience and 100+ markets worldwide, we're proud to be ranked the #1 Agency Group globally by Forbes. Here in Budapest, Publicis Groupe Hungary is the country's largest integrated creative and media agency-home to 400+ experts, 250+ awards. With our Power of One model, we offer expertise in Creative, Media, Digital and Production. Our modular setup integrates these disciplines, giving clients seamless access to the right blend of services to support their business and customers' journey. Think advertising is all wild ideas? Here's the truth: media is where the numbers tell the story. Our media team designs, optimizes, and scales campaigns that reach millions of people at the right time, in the right place, and on the right screen. If you love working with numbers, spotting patterns, and seeing your decisions play out in real-world results, you'll feel right at home here. Overview MEDIA OPERATIONS SPECIALIST We are looking for a Media Operations Specialist to play a key role in supporting and improving the agency's internal processes and development initiatives. This position focuses on managing ongoing operational and development projects, working closely with cross-functional teams to understand their needs, and identifying opportunities to optimize, automate, or streamline existing workflows. You will be responsible for maintaining and improving internal templates and tools, executing small-scale development and testing tasks, troubleshooting issues, and collecting feedback to ensure continuous improvement. This role is ideal for someone who is proactive, solution-oriented, and comfortable balancing technical hands-on work with broad stakeholder collaboration. What you'll do Manage and track ongoing operational and development projects, ensuring smooth progress and timely delivery Collaborate with teams across the agency to gather requirements, understand current workflows, and translate needs into actionable solutions Identify opportunities to optimize, automate, or streamline internal processes Maintain, update, and continuously improve Excel-based templates and internal tools Execute small-scale development tasks and support testing of new features or process improvements Identify, document, and troubleshoot issues; coordinate or execute fixes Collect user feedback and convert insights into future optimization or development ideas Prepare clear documentation for processes, updates, and newly implemented solutions Team collaboration & stakeholders Work closely with internal agency teams (media planners, buyers, specialists) to ensure operational alignment Collaborate with external development partners, primarily in English, to supervise development work, resolve bugs, and test new features Partner with the Data Team on joint initiatives involving dashboards, automation, templates, or data-driven process improvements What we are looking for Experience in operations, project coordination, or process management (agency or tech environment is a plus) Advanced Excel knowledge (formulas, pivots, basic scripting/coding) Familiarity with Microsoft 365 (Excel, SharePoint, PowerPoint, Teams, Outlook) Familiarity with Microsoft Power Platform (Power Automate, Power Apps, Power BI) or strong willingness to learn Strong analytical and problem-solving skills, with the ability to break down processes and identify improvement opportunities Comfort with smaller-scale technical or development tasks (template updates, testing, bug fixing) Ability to communicate clearly with both technical and non-technical stakeholders, including English communication with external development partners High level of accuracy, ownership, and reliability from task start to finish Strong organizational skills and the ability to manage multiple projects in parallel Previous involvement in automation, workflow optimization, or operational improvement initiatives and experience using AI tools to support automation, testing, documentation, or daily operational tasks are considered as an advantage Maintenance and development of Excel-based templates, tools, and technical assets Basic development or technical troubleshooting skills (testing environments, bug identification, documentation) Comfort working with digital tools and operational systems; fast learner of new technologies Professional proficiency in English and Hungarian Why you'll love it here You'll have a high-impact role where your work directly improves how the entire agency operates. You'll gain broad visibility across teams while working in an environment that values problem-solving, experimentation, and continuous improvement. It's an ideal role for someone who enjoys combining operational thinking with hands-on technical work and wants to grow toward more strategic ownership. Additional information Why should you join Publicis Groupe? Diverse & Inclusive Environment - Viva La Difference is in our DNA. We don't just accept differences-we celebrate them. With 30+ nationalities under one roof, our team is proof that diversity fuels creativity and innovation. Our DE&I initiatives make sure every voice has space and every idea is valued. Thriving Community - Built on camaraderie. We nurture a culture of involvement-colleagues who show up for each other, collaborate, and share wins. From Thirsty Thursdays to DE&I days and team-building events, we create space for real connections (and the occasional celebration dance). People-First - Well-Being Always. We believe you can only bring your best when you feel your best. From initiatives like Working with Cancer and Screening Time Off, to coaching, mental and physical health support and women's health program, we provide the tools and flexibility to help you create a work-life balance that truly works for you. Grow With Us. - Your career, your runway. Your journey is yours-we're just here to fuel it. With tools like Marcel, our AI-powered platform, together with global learning programs, local classes and workshops, we'll help you thrive and build a future-proof, AI-ready skillset. Flexible Work Arrangements - Your work, your rhythm. Some days you're office-ready, other days you're better from home-we get it. Our flexible hours and hybrid options let you set the rhythm. And yes, your furry friends are always welcome in the office - paws on the floor, ideas on the table. Global Mobility with Work Your World - The world is your office. Why stay put when you can take your job global? With Work Your World, you can spend a few weeks working from a selected Publicis Groupe office worldwide. Want to swap apartments with a colleague in Paris or Madrid? Go for it. It's not just travel-it's adventure with a laptop. We've built this far-now let's build forward, together. Publicis Groupe Hungary is an equal opportunity employer. We believe different perspectives spark stronger ideas. That's why we welcome applicants of all races, colors, religions, sexes, sexual orientations, gender identities or expressions, ages, national origins and disabilities. Everyone deserves an equal chance to thrive here, and we're committed to making our hiring process - and our workplace - accessible, inclusive, respectful, and supportive for all