Store Manager Boutique Milano - Via Sant Andrea

Descripción del puesto:

Store Manager (he/she)

Givenchy, the epitome of audacity in luxury fashion, invites you to lead as a Store Manager. Join us in maintaining excellence and innovation while fostering a collaborative and growth-oriented environment.

LOCATION Milan Boutique
TERMS Permanent contract - Full time
STARTER DATE May 2026
YOUR MISSION
At Givenchy, our Store Managers are accountable leaders and entrepreneurs of their store. They take full ownership of people, performance, client experience, and the consistent expression of the Maison across all touchpoints.
Success is achieved by developing engaged and skilled teams, building enduring client relationships, and delivering excellence in execution while embodying the values, standards, and savoir-faire of Givenchy.
Our stores are designed to be welcoming, refined, and emotionally engaging environments - places where clients feel at home and fully immersed in the Maison. Store Managers play a key role in translating Givenchy's vision into a consistent, elevated client experience every day.
Role Purpose
To lead a Givenchy store with accountability and an ownership mindset, ensuring excellence in people leadership, client experience, and commercial performance.
The Store Manager drives sustainable results by engaging and developing teams, cultivating meaningful client relationships, and executing the Maison's strategy with rigor, passion, and integrity.
Expected Behaviours Entrepreneurial & Results-Oriented Demonstrates ownership and accountability for store performance Anticipates challenges and identifies opportunities for improvement Makes informed decisions aligned with Maison priorities People-Centered Leader Leads with empathy, emotional intelligence, and respect Develops others through coaching and constructive feedback Builds strong, trusting relationships with teams and stakeholders Client-Focused & Brand-Driven Places the client at the centre of all decisions Ensures consistency, excellence, and authenticity in service Protects and enhances the image and values of Givenchy Integrity & Professionalism Acts with honesty, fairness, and responsibility Upholds company policies, ethics, and compliance standards Models resilience, adaptability, and continuous learning Core Competencies People & Talent Management Proven experience leading and developing retail teams Strong coaching and performance-management skills Ability to create inclusive, engaged, and high-performing environments Client Excellence Solid clienteling and relationship-management capability Confidence engaging with loyal and high-value clients Strong service mindset aligned with luxury standards Commercial Acumen Understanding of retail KPIs and store economics Ability to balance short-term performance with long-term brand value Analytical and action-oriented mindset Self-Leadership High level of accountability and self-awareness Emotional intelligence and resilience Commitment to personal and professional development What Success Looks Like An engaged, motivated, and well-developed store team Consistent delivery of Givenchy's client experience standards Strong and sustainable commercial performance Loyal clients who return for relationships and service excellence A store that reflects the elegance, warmth, and identity of the Maison