Junior Analyst SONG (GN)

Descripción del puesto:

WHO WE ARE:
Are you ready to take your career to new heights? At the Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world.
Within Accenture Global Network (GN Song), we drive innovation and deliver value by crafting tailored digital strategies for some of the world's most successful organizations. Our focus spans marketing, commerce & sales and service functions, supporting transformative strategies that boost business performance, enhance customer experience, and foster long-lasting relationships.

THE WORK:
* Research emerging industry trends, technologies, and best practices across sales, marketing, and customer service to support the development of client insights and project deliverables.
* Contribute to projects for international clients by supporting the design, implementation, and improvement of sales, marketing, or customer service initiatives, with guidance from more experienced team members.
* Assist teams in analyzing current business processes and identifying opportunities to enhance customer experience, efficiency, and business performance.
* Support transformation and optimization initiatives related to digital/tech platforms, customer journeys, and operational processes.
* Collaborate with cross-functional teams, gaining exposure to different business areas in a global environment.
* Participate in project activities using both classic and agile ways of working, while building your foundational consulting and project management skills.
* Continuously develop your knowledge in areas such as marketing, commerce and service, and emerging technologies including AI and automation

Flexible work model:
We deliver most of our work remotely. However, the Global Network (GN SONG) way of working also involves client-facing advisory activities. Therefore, willingness to travel and work from client locations across Europe (and occasionally other locations), for short or longer assignments, is required.

WHAT'S IN IT FOR YOU?
* An entry-level role in a dynamic, professional, international, and multicultural environment.
* Opportunity to build practical experience and develop skills on large-scale international projects.
* Access to structured learning, certifications, and industry-recognized training programs.
* Support from experienced colleagues and a clear path for professional growth.

HERE'S WHAT YOU'LL NEED
* Minimum Bachelor's degree (or close to completion).
* At least 6 months of experience (e.g. internships, student projects, junior roles) in business process analysis or requirements gathering. -> Initial experience (e.g. junior roles, internships, or student projects) in process analysis, optimization and requirements gathering, ideally within a business environment
* Very good English communication skills (C1 level) written and spoken, as you will work in an international environment.

BONUS POINTS IF YOU HAVE
* Understanding of sales or customer service processes or sales funnel concepts
* Understanding of sales or customer service concepts (e.g. customer journeys, sales funnel).
* Familiarity with CRM or business platforms such as Salesforce, MS Dynamics, SAP, or similar tools.
* Very good knowledge of German language (at least B2 level)
* Interest in emerging technologies, including AI and automation.

WHAT WE OFFER?
* Permanent employment contract.
* Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
* A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
* Employee Assistance Program - legal, financial, and psychological consultations.
* Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
* Paid employee referral program.
* Private medical care, life insurance.
* Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

Global Network is a part of Europe Strategy & Consulting practice, pulling together multinational and cross-cultural professionals based at key locations across Europe. No matter what business, no matter where in the world, our unrivaled industry and function experts help our Clients to shape the future creating clearly defined, measurable value. We are delivering on the promise of technology and human ingenuity. Our Poland part of GN Consulting Hub is located in Warsaw, Kraków, Wrocław, Łódź and Gdańsk. Your impact will be truly global as you will leverage an unmatched network of people, knowledge, tools and technologies and work alongside some of the best thinkers in the market.

WHAT WE BELIEVE:
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world's leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here:
https://www.accenture.com/pl-pl/privacy-policy

#LI-EU
#GN
#GNSONG
#GNSONGMarketing
#GNSONGServices
#GNSONGSales

About AccentureAccenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities