Technical Implementation Specialist

Descripción del puesto:

Join Our Team as a Technical Implementation Specialist!
Are you passionate about technology, thrive in dynamic environments, and love solving complex problems? We're looking for a Technical Implementation Specialist (TIS) who brings both technical expertise and strong interpersonal skills to help us deliver world-class solutions to our clients.

What You'll Be Doing
As a TIS, you'll play a critical role in our implementation projects and internal process improvements. Your daily responsibilities will include:
* Acting as a Subject Matter Expert (SME) and go-to person for internal stakeholders
* Leading or actively participating in the creation and refinement of new processes and procedures
* Representing the TIS team in cross-functional meetings and initiatives
* Delivering and organizing cross-team trainings to share knowledge and best practices
* Making your work visible through KPI reporting (e.g., lead-time-to-deliver, effort tracking)
* Driving innovation and optimization in daily operations and technical workflows
* Performing product installations using globally consistent methodologies
* Executing tasks from project plans and Statements of Work (SOWs)
* Troubleshooting and resolving implementation issues to minimize client impact
* Participating in cloud migrations and implementations of financial systems
* Maintaining and updating technical documentation (e.g., Visio diagrams)
* Providing feedback to QA and Development teams to improve product quality
* Delivering technical training/guidance to both clients and internal teams

What You Should Bring to the Table
* Experience in a Technical Implementation Specialist or similar role
* A proactive, can-do attitude and a passion for continuous improvement
* A strong professional network you can leverage in your daily work
* Documented experience with the responsibilities listed above
* Deep knowledge of operating systems, computer networking, and security standards
* Excellent problem-solving and troubleshooting skills
* Experience working with virtual teams and delivering successful projects
* Strong communication skills across technical and non-technical audiences
* Understanding of project management principles
* Logical thinking, self-motivation, and a collaborative mindset
* Fluency in English (additional languages are a plus)

Bonus Points If You Have
* Documented Project Management experience
* Strong knowledge of Linux/Unix systems
* Hands-on experience with computer network/communication protocols (TCP/IP, DHCP, WebSocket etc.)
* Scripting skills (e.g., Bash, Python)
* Familiarity with IT security standards and best practices
* Experience with financial applications
* Exposure to cloud platforms like AWS, GCP, Azure

What Makes This Role Unique
This isn't just a technical role - it's a holistic implementation position. You'll often jump on calls with customers, helping them configure products, investigate performance issues, and troubleshoot complex network/system setups. You'll need to think like a system engineer, act like a consultant, and communicate like a trusted advisor.
We value soft skills just as much as technical ones. Your ability to empathize with clients, explain complex issues clearly, and collaborate across teams will be key to your success.

Ready to Make an Impact?
If you're excited about working on cutting-edge implementations, solving real-world problems, and being part of a collaborative and forward-thinking team - we'd love to hear from you!

In Addition, We Offer You the Opportunity To:
* Assist with managing global common staging infrastructure
* Assist with ProCare (tailored solutions for customers on top of existing product portfolio)
* Participate in solutions design
* Over time, increase your Python and Linux skills
* Participate in cloud-based projects in AWS, GCP, Azure
* Enjoy time for self-paced skill development
* Access one of the biggest technical e-libraries in the world
* Work on the best financial products on the market

Career Stage:Senior Associate

Compensation Information:
LSEG is committed to offering competitive Compensation and Benefits. The anticipated annual gross base salary for this position is between zł127,400 - zł201,600. Please be aware base salary ranges may vary by geographic location. In addition to our offered base salary, this role is eligible for our Annual Bonus Plan ("bonus plan"). Target Bonus % will be commensurate with role level and posted career stage. Individual salary will be reflective of job-related knowledge, skills and equivalent experience.

Benefits Information:
LSEG roles (excluding internships) are typically eligible for inclusion in our LSEG Benefits program. To view the benefits available for the role you're applying for, please click here. This document provides a list of benefits by country. Simply click on the country where the role is based to view the relevant details. If you have specific questions or would like further details, these can be discussed during your interview.

London Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice