Diabetes Training and Education Specialist

Descripción del puesto:

As a leader in Home Healthcare, (COMPANY NAME) takes care of 1,300,000 patients at home in 35 countries whose treatment for chronic diseases requires the use of medical equipment for respiratory assistance, infusion therapy and nutritional assistance.

Its multi-disciplinary teams (pharmacists, nurses, nutritionists) aim to improve patient's autonomy, adherence to treatment, clinical outcomes and quality of life through cost-efficient offers combining added-value services and innovative technology.

How will you CONTRIBUTE and GROW?

This is a patient facing role, delivering training & education, to support individuals going on to the Tandem t-slim insulin pump. Training is delivered both face to face, in groups and virtually via Microsoft Teams. Working alongside the Account Management team this role delivers a significant impact internally to support our rapidly growing sales, and of course externally to the clinical teams we work with and their patients.

* Training and in-servicing of Tandem/(COMPANY NAME) Insulin Pumps and ancillaries to relevant HCP's and patients, face 2 face and virtually across a defined territory*
* Working in collaboration with the Account Manager, you may also be involved in the demonstration of our diabetes products to patients at 'Show & Tell' exhibitions to help them make an informed decision as to whether to choose an (COMPANY NAME) product.
* Maintain up to date understanding of local diabetes market characteristics and business drivers
* Seek & develop projects to enhance delivery of holistic diabetes care within territory
* Foster a mutually beneficial working relationship with all Account Managers
* Maintain excellent communication across the Diabetes Team via telephone, email and face to face contacts in order to use all the teams' resources and experiences to maximise potential
* Attendance at national team meetings, exhibitions and ad hoc meetings (dates are normally sent out at the beginning of the year)

Are you a MATCH?

* Registered General Nurse or Dietitian, essential. Diabetes experience preferred
* Strong interpersonal skills with the confidence and ability to communicate with healthcare professionals as well as individuals with diabetes.
* Customer-oriented and service-driven you will want to deliver the best possible outcomes for internal and external customers
* Team player with the communication skills required to work closely with the Account Management Team to achieve (COMPANY NAME) Healthcare business objectives
* Agile and flexible in order to meet the needs of our growing business. You will have a broadly defined geographical territory but will be prepared to step in to support colleagues as required
* Problem solver to support the resolution of customer queries from the Customer Service and Account Management Team (training will be provided)
* Confident working in a virtual environment as well as Face 2 Face, with individuals and groups
* IT confident

Our Differences make our Performance

At (COMPANY NAME), we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world