FI production Support

Descripción del puesto:

Company Description:

For more than 20 years, Talan has been advising companies and administrations, supporting them and implementing their transformation projects in the UK and abroad. With a presence on four continents and a headcount of 6000 consultants, our ambition is to reach the billion turnover by the end of 2025.
In the UK, Talan count 500 employees on several sites, the main being: London, Edinburgh and Leeds

Job Description:

Talan Consulting is seeking a highly skilled FI Production Support Analyst to join our team and work with one of our prestigious investment banking partners in London. This role is ideal for a technically strong and proactive individual who thrives in high-pressure environments and is committed to maintaining the stability and performance of critical financial systems.
Key Responsibilities:
* Provide day-to-day Level 2/3 support for Fixed Income (FI) trading and post-trade systems.
* Monitor and support critical FI production environments, ensuring high availability and optimal performance.
* Collaborate closely with development, infrastructure, and front-office teams to identify and resolve issues quickly.
* Perform root cause analysis and provide long-term solutions to recurring problems.
* Support ION trading platform integrations and configurations.
* Maintain and improve automation tools and monitoring solutions.
* Participate in incident and change management processes in alignment with ITIL standards.

Qualifications:

Must-Have Skills & Experience:
* Fixed Income (FI) domain expertise - strong understanding of FI trading workflows and products.
* Advanced knowledge of Red Hat Enterprise Linux (RHEL) and strong command-line skills.
* Proficiency in Linux systems administration, shell scripting, and system troubleshooting.
* Hands-on experience with the ION trading platform, including deployment, configuration, and support.
* Strong problem-solving and analytical skills with the ability to handle critical incidents calmly and efficiently.
* Experience working in a production support environment within investment banking or financial services.

Nice-to-Have:
* Experience with scripting languages (Python, Perl, etc.).
* Familiarity with messaging systems like MQ, Solace, or Kafka.
* Exposure to DevOps tools (e.g., Jenkins, Ansible, Git).
* Knowledge of ITIL frameworks and best practices