Junior Digital Analyst

Descripción del puesto:

Job Title: Junior Digital Analyst
Location: Glasgow. Hybrid 3 days/week on site. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role
Salary: Up to £34,000 (DOE)
Who we are:
Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us.
From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you.
Job Description:
This role will sit within the IM&T Service and Governance team, providing help and support across the Naval Ships IM&T team.
The main purpose of this role will be monitoring and ensuring that tasks (requests, incidents, problem tickets, audit actions etc.) are completed or in progress. This role will have a wide range of duties and on occasion take on extra responsibilities to support ad-hoc challenges.
The role will also help as a point of contact for the team to triage additional support requirements.
Core duties:
* Support and engage across a range of IM&T activities, including stakeholder management, business analysis, problem solving, service management, project delivery, and financial controls
* Monitor Incident Management performance across the team, applying known fixes using existing knowledge documentation and escalating issues where incidents are not being effectively managed
* Assist the Configuration Management team by raising, tracking, and managing incidents related to vulnerability management, coordinating with third-party suppliers to ensure timely progress and resolution
* Provide on-site and remote support during financial, governance, and assurance audits, including evidence gathering, validation, and compliance support activities
Essential Skills:
* Proficient with Microsoft office suite and Windows 11
* Experience working in a customer service-based environment and comfortable liaising with stakeholders at various levels
* ITIL knowledge or willing to undergo ITIL training
* Understanding of IT terminology, processes and approaches in a range of situations
The IM&T Service and Governance Team:
As a Junior Digital Analyst, you will be part of a collaborative team providing digital and IT support to users across Naval Ships sites in the UK, Canada, and Australia. The role will see you actively involved in a major digital transformation programme, supporting the IT enablement of Operations users across the Scotstoun and Govan sites. You will work within a small experienced team, also working closely with other teams and suppliers.
Why BAE Systems?
Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make.
A place where everyone can thrive:
We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do.
Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.
Closing Date: 6th May 2026. Interviews for this position will take place W/C 11th May.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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