Account Manager

Descripción del puesto:

Position: Account Manager
Location: HBeauty, Edinburgh
Hours: 37.5hrs

MISSION
As an Account Manager for Guerlain, you are a brand ambassador and an expert in make-up, skincare and fragrance. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. Through your passion for the brand you will demonstrate an attitude that befits Guerlain at all times.
CONTACTS AND RELATIONSHIPS Internal: External: Counter team Guerlain clients Area Managers Department store colleagues Retail Managers Department store Managers RMAs Department store HR Departments PERSON SPECIFICATION In order to be successful in this role, you will be: An entrepreneur, constantly seeking opportunities to develop and grow your business through events and gain new sales Organised; able to manage paperwork, Team Members, Department and Area Managers and meet the clients' needs Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service. Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale. You will be able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers' needs. Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Guerlain