Junior Implementation Support Intern (part/full time)

Descripción del puesto:

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:Implementation Specialist - Field SM

Location: Kraków, Poland (hybrid with approx. 1 day/week in office)
Team: Business Process & Enablement - Electrification Service
Company: ABB Sp. z o. o.
Type: Paid Internship (part-time, min. 20 hours/week)

Join ABB's Business Process & Enablement Team, where we manage global Electrification Service applications. As a Junior Implementation Support Intern, you'll help bridge the gap between business and IT, gaining hands-on experience in application development, testing, and user support. You'll collaborate with international business users and the IS application support team to enhance the Salesforce platform and related tools.

You will be mainly accountable for:
* Support the development and implementation of Salesforce and correlated applications
* Perform manual and exploratory testing of web and mobile applications; collaborate with developers to identify bugs and suggest improvements
* Create training materials including videos, manuals, visual graphs and assist in user training sessions
* Work closely with business users to address requests and issues and partner with the IS application support team to troubleshoot and resolve problems

Qualifications for the role
* Enrolled in 2nd or 3rd year of studies in IT management, software testing, business, project management, or a related field
* Strong communication skills in English (written and spoken) - must
* Familiar with basic software testing principles; prior testing experience is a plus
* Passionate about IT, AI and eager to learn new technologies
* Skilled in video editing and graphic design tools is desirable
* Basic knowledge of HTML, CSS languages is a plus
* Familiarity with Salesforce or other CRM systems is an advantage

What's in it for you?
* Paid internship in a global company known for innovation and modern technologies
* Long-term collaboration with mentorship from experienced professionals
* Practical experience in a dynamic IT environment
* Admin training on Salesforce CRM
* Flexible working hours to accommodate your academic schedule
* Hybrid work model with access to ABB's modern Axis office in Kraków
* Supportive and inclusive team culture

A Future Opportunity
Please note that this position is part of our talent pipeline and not an active job opening at this time. By applying, you express your interest in future career opportunities with ABB.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to learn more about us and see the impact of our work across the globe