Technical Consultant Analyst

Description du poste:

Job TitleTechnical Consultant Analyst

Join our Professional Services team in Copenhagen and work at the intersection of technology, consultancy, and customer success. In this role, you will partner with customers to design and implement solutions that deliver real business value. You'll collaborate with international teams while contributing to impactful and visible customer engagements.

In this role you'll

* Act as a trusted technical consultant supporting customers throughout solution definition and implementation.
* Contribute to pre-sales and upsell activities with practical technical expertise.
* Analyse customer processes and challenges to define scope, deliverables, and action plans.
* Coordinate with Product Definition & Architecture and Development teams to address solution gaps.
* Monitor outcomes and identify optimisation and improvement opportunities.
* Share knowledge and mentor colleagues within project teams.
* Translate customer feedback into actionable product and business requirements.

We'd love to meet you, if…

* You have experience in technical consultancy, solution delivery, or a similar customer-facing technical role.
* You enjoy working with customers to understand business needs and translate them into solutions.
* You collaborate effectively with product and development teams.
* You can work independently while valuing teamwork and feedback.
* You communicate clearly with technical and non-technical stakeholders.
* You're curious, proactive, and motivated to continuously learn.
* You're comfortable working in an international environment.

What you can expect from us

* 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
* 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
* 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
* 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
* 🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
* 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
* 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
* 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

Application process

The application process is easy and fast. Create your candidate profile manually or upload your CV/Resumé. Are you the one we're looking for? Apply now!

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Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.