Sales Operations Specialist

Description du poste:

Sobre la posición

Buscamos una persona organizada, proactiva y orientada al detalle para unirse a nuestro equipo de Operaciones. Este rol desempeña un papel clave asegurando que los pedidos de clientes se gestionen de forma eficiente, que el stock se asigne correctamente y que los distintos departamentos trabajen alineados para ofrecer la mejor experiencia posible al cliente.
Trabajarás de manera transversal con equipos de Ventas, Compras, Operaciones y otras áreas internas, actuando como punto de contacto para la resolución de incidencias relacionadas con pedidos, disponibilidad de producto y procesos operativos.
Es una excelente oportunidad para alguien con perfil administrativo, capacidad analítica y ganas de aprender en un entorno dinámico y en constante evolución.

Responsabilidades principales:

* Gestionar y realizar seguimiento de pedidos abiertos durante todo su ciclo de vida.
* Revisar y validar pedidos, asegurando que la información sea correcta y completa.
* Investigar y resolver incidencias relacionadas con pedidos bloqueados o detenidos en los sistemas.
* Priorizar pedidos según las necesidades del negocio y el impacto en el cliente.
* Supervisar la disponibilidad de producto y apoyar los procesos de asignación de stock.
* Colaborar con los equipos de Ventas, Compras y Operaciones para garantizar el cumplimiento de los plazos de entrega.
* Mantener actualizada la información en los sistemas internos.
* Identificar oportunidades de mejora en procesos y adaptarse a nuevas herramientas y formas de trabajo.
* Realizar tareas administrativas y operativas de soporte al negocio.

Qué buscamos:

* Experiencia previa en puestos administrativos, operaciones, atención al cliente, soporte comercial o funciones similares.
* Nivel de inglés que permita mantener conversaciones y colaborar en un entorno internacional.
* Buen manejo de Excel.
* Capacidad de organización y atención al detalle.
* Habilidades de comunicación para interactuar con diferentes departamentos y stakeholders.
* Capacidad para gestionar varias tareas simultáneamente y adaptarse a cambios de prioridades.
* Actitud proactiva, ganas de aprender y orientación a la resolución de problemas.
* Capacidad para trabajar de manera autónoma y en equipo.

Valorable:

* Conocimientos de SAP u otros sistemas ERP.
* Experiencia en gestión de pedidos, operaciones, supply chain o sales support.
* Interés o experiencia en automatización y mejora de procesos.

What we offer:

🏡 Hybrid Work Model - Combine the flexibility of remote work with the benefits of in-person collaboration (2 days in the office, 3 days from home).
🛡️ Life Insurance - Comprehensive coverage through Generali, providing additional peace of mind and protection.
🏥 Private Health Insurance - Cigna health insurance fully funded by the company for employees.
💳 Flexible Benefits Program - Access to meal vouchers, public transportation, childcare, and training benefits to optimize your compensation package.
📊 Free Tax Advisory Service - Support from TaxDown for tax returns, fiscal guidance, and legal-related administrative processes.
🎓 Continuous Learning - Unlimited access to LinkedIn Learning to support your professional development and career growth.
💙 Wellbeing Program (Leap Program) - Personalized coaching support focused on professional development, personal wellbeing, and mental health.
🏦 Financial Benefits - Preferential conditions through our partnership with Bankinter, including mortgage and payroll-related advantages.
💪 Wellhub (Gympass) - Access to a wide network of gyms, fitness centers, and wellness activities with plans starting from EUR14/month.
🎁 Exclusive Discounts - Access to multiple platforms offering discounts on a wide range of products and services.
🏆 Great Place to Work® Certified - Proudly certified every year since 2023, reflecting our commitment to creating a positive, inclusive, and engaging work environment.
🚀 Career Development Opportunities - We value continuous learning and provide clear progression paths within a global organization.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What's In It For You?
* Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
* Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
* Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
* Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
* Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
* Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for