Cybersecurity Agent (German Speaker)

Description du poste:

Do you have a passion for technical topics paired with a communicative manner?
Then join one of the biggest cybersecurity and anti-virus provider and live in the wonderful city of Athens, Moschato.

Your responsibilities and impact as a Cybersecurity Agent will be:
In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products
* Identify, reply and solve customer's requests via phone, email and chat
* Troubleshoot technical issues
* Assist in pre-sales and after-sales inquiries
* Ensure a high level of service and customer satisfaction
Skills, experiences and interests you need to succeed in this role:
For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask.
* You are a native German speaker with advanced business English
* You have a strong customer focus and always ready to help
* You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
* You are able to work in fast-paced environments
* You are a real team player and enjoy working in multicultural environments
What's in it for you?
* Competitive Salary: 14 salaries per year + a performance-related bonus
* Schedule: Monday to Friday 10:00 - 18:00
* Private Health insurance after 3 months
* A Multicultural environment: 8. 000+ passionate people from 76 countries working together
* A Company offering you not only a job, but a full experience abroad!
* A recognized training delivered by the biggest brands
A complete relocation package including:
* Flight ticket to Athens
* Hotel accommodation for 2 weeks with breakfast
* Assistance in finding a flat + real estate agency fee paid by the Company
* Flight ticket to your home and back every year
* Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round
Your Future Company:
Time for a new challenge abroad. This multinational leader in the cybersecurity sector is recruiting for German speaking candidates for their international team in Athens! With +8. 000 passionate people from all over the world, this makes it an exceptional place to work. Professional training, company events, multicultural teams, the experience of Athens- you will definitely find something for you here.

What should you expect from living in Athens?
* As the birthplace of Western civilization, a city full of history, philosophy and arts
* Aegean weather that will bless you with Vitamin D all year long
* Hospitality, warm greetings and friendliness comes from locals
* Beautiful nature full of different shades of greens and blues
* The delicious Greek cuisine, night-long tavern nights and Zorba dance