Sales Admin Officer - Athens (Greece) - Permanent contract

Description du poste:

Since 2014, we have been transforming vacation home rentals into exceptional experiences by combining the world's most beautiful properties with unrivaled service.
In iconic as well as more unexpected destinations, we find the perfect home for each of our travelers. Every stay is carefully prepared, thoughtfully designed down to the smallest detail, and fully personalized to deliver a truly tailor-made experience.
We build lasting relationships of trust with our clients and redefine the standards of luxury rentals to create memories that last far beyond the stay. ✨
Our teams are at the heart of our success. They design and deliver each journey as a unique project. Present across the globe, our local teams select the most remarkable properties and ensure an exceptional welcome and outstanding service in every destination.

✨ Key responsabilities :
Payments & Deal Management
* Verify payments and assign them to the correct deals
* Follow up with clients, manage payments, and update property availability
* Negotiate payment schedules when needed
* Provide support in closing deals (contacting owners for availability, pricing, etc.)
* Track closed deals for the three B2C teams

KPI Monitoring & Reporting
* Monitor and analyze the team's KPIs, and update dashboards
* Update daily performance and activity figures
* Create various reports to improve the team's conversion rate
* Support the team for each "Regco" meeting for every destination and analyze KPIs for each

Team & Administrative Support
* Support the Bramble team (organizing their figures, managing their shared inbox)
* Prepare materials for weekly meetings, sales meetings
* Update customer information and Cardex

Profil requis du candidat:

* Strong rigor, organization, and attention to detail are essential
* Strong interest in the luxury, travel, and hospitality sectors
* Good written and verbal communication skills in English, French is a plus
* Autonomous, proactive, and able to work effectively as part of a team
* Proficient in office tools (Excel, Word)
* Positive and flexible mindset, with a willingness to learn in a dynamic environment