Distribution Specialist

Description du poste:

Job Summary
The Distribution Effectiveness Specialist owns channel effectiveness reporting to ensure high-Rate Parity and continued success of IHG's owned and partnered ecommerce platforms.
Essential Duties and Responsibilities
* Own, develop, maintain and progress all ecommerce central reporting as part of distribution initiatives, and integrate with relevant channel reporting
* Own the Compliance processes that are implemented by the Channel and Distribution teams (for example, the Wholesale Compliance process requires monitoring of test bookings and ongoing escalation into various processes
* Partner with the shopping teams including interns to ensure high quality reviews of ecommerce channels and efficient execution / data quality
* Provide weekly/monthly reports to various elements of the Distribution team and other key stakeholders around the effectiveness of measures to improve ecommerce integrity
* Provide real-time insights or thoughts as it relates to the reporting
* Establish & support key program meetings, update project timelines and trackers, and record key outcomes and deliverables
* Compose and type communications including key program updates if and when relevant
* Present findings at monthly performance data reviews including highlighting changes in the ecommerce environment that are unearthed by the interns or other shopping teams
* Provides support in project training or communication as required
* Provide administrative support to Line Manager as required
* Support negotiations with OTAs and GDS at a higher level, dealing with contracts and agreements that cover multiple properties. Complete regular contract audits. Handle OTA billing. Approve new partners and sign off on certification for go live
* Support and execute distribution strategies across an assigned portfolio that spans multiple regions and countries.
* Own distribution partnership communications and Merlin updates
* Schedule and track projects
* Initiate contact with prospects and generate leads
* Maintain relationships with key internal and external partners; coordinate efforts between departments
* Approximate work mix: 90% Distribution Effectiveness / 10% Administrative

2. REQUIRED QUALIFICATIONS
Required Skills -
* Strong PC skills including proficiency in Office 365 - Powerpoint & Excel required.
* Effective oral and written communication skills for drafting program documents, communicating with stakeholders, or drafting internal communications.
* Ability to handle multiple assignments and projects accurately and on time.
* Problem-solving, positive attitude and vigor; must be willing to pitch in on multiple projects.
* Strong attention to detail.
* Highly proactive.
* Data manipulation, compilation, and analysis skills
* Qualifications -
* Bachelor Diploma or equivalent combination of education and work-related experience.

Experience
* 3 or more years of relevant experience; ideally including prior reporting and data compilation or ecommerce experience.
3. ACCOUNTABILITY
* Number of employees supervised - 0
4. KEY RELATIONSHIPS
* Commercial & Marketing teams
* Operations Team
* Coordinators and administrative support of other functions
* Global Digital and Voice teams
Key External Relationships -
* Hotel leaders and teams
* 3rd party distributors

Profil requis du candidat:

Job Summary
The Distribution Effectiveness Specialist owns channel effectiveness reporting to ensure high-Rate Parity and continued success of IHG's owned and partnered ecommerce platforms.
Essential Duties and Responsibilities
* Own, develop, maintain and progress all ecommerce central reporting as part of distribution initiatives, and integrate with relevant channel reporting
* Own the Compliance processes that are implemented by the Channel and Distribution teams (for example, the Wholesale Compliance process requires monitoring of test bookings and ongoing escalation into various processes
* Partner with the shopping teams including interns to ensure high quality reviews of ecommerce channels and efficient execution / data quality
* Provide weekly/monthly reports to various elements of the Distribution team and other key stakeholders around the effectiveness of measures to improve ecommerce integrity
* Provide real-time insights or thoughts as it relates to the reporting
* Establish & support key program meetings, update project timelines and trackers, and record key outcomes and deliverables
* Compose and type communications including key program updates if and when relevant
* Present findings at monthly performance data reviews including highlighting changes in the ecommerce environment that are unearthed by the interns or other shopping teams
* Provides support in project training or communication as required
* Provide administrative support to Line Manager as required
* Support negotiations with OTAs and GDS at a higher level, dealing with contracts and agreements that cover multiple properties. Complete regular contract audits. Handle OTA billing. Approve new partners and sign off on certification for go live
* Support and execute distribution strategies across an assigned portfolio that spans multiple regions and countries.
* Own distribution partnership communications and Merlin updates
* Schedule and track projects
* Initiate contact with prospects and generate leads
* Maintain relationships with key internal and external partners; coordinate efforts between departments
* Approximate work mix: 90% Distribution Effectiveness / 10% Administrative

2. REQUIRED QUALIFICATIONS
Required Skills -
* Strong PC skills including proficiency in Office 365 - Powerpoint & Excel required.
* Effective oral and written communication skills for drafting program documents, communicating with stakeholders, or drafting internal communications.
* Ability to handle multiple assignments and projects accurately and on time.
* Problem-solving, positive attitude and vigor; must be willing to pitch in on multiple projects.
* Strong attention to detail.
* Highly proactive.
* Data manipulation, compilation, and analysis skills
* Qualifications -
* Bachelor Diploma or equivalent combination of education and work-related experience.

Experience
* 3 or more years of relevant experience; ideally including prior reporting and data compilation or ecommerce experience.
3. ACCOUNTABILITY
* Number of employees supervised - 0
4. KEY RELATIONSHIPS
* Commercial & Marketing teams
* Operations Team
* Coordinators and administrative support of other functions
* Global Digital and Voice teams
Key External Relationships -
* Hotel leaders and teams
* 3rd party distributors