Billing Specialist (Dentons Business Services EMEA)

Description du poste:

Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration.
At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability.

Role overview

Dentons Business Services EMEA is currently seeking a Billing Specialist to join the Europe Team. This role is accountable for a variety of billing activities, with a primary focus on ensuring the billing process for assigned partners' portfolios is effectively managed.

Responsibilities

* Perform day-to-day billing tasks.
* Comply with the firm's policies and obligations, and effectively manage any risks related to this role.
* Ensure the highest quality of invoices sent to clients.
* Generate various WIP (Work in Progress) reports for Billing Team members.
* Support colleagues and resolve standard cases to ensure client satisfaction.
* Collaborate with multiple stakeholders, including partners, personal assistants, and local finance teams.
* Work with the Revenue Management Team to identify and implement improvements to the billing process.
* Maintain professional relationships with all stakeholders.

* Private medical healthcare provided by Medicover
* MultiSport card
* Benefit Cafeteria system
* Veterinary care for your pet provided by PetHelp
* Option to join a private insurance plan
* An additional day off for your birthday
* Tailored learning & development opportunities
* Hybrid work model with a modern office in Warsaw city center

Profil requis du candidat:

* At least 2 years of professional experience in finance; experience in billing is a strong advantage.
* Excellent interpersonal and communication skills in English (B2/C1 level, both written and spoken); knowledge of German or French is an advantage.
* Good knowledge of legal, financial, or accounting principles.
* Knowledge of the 3E system would be an advantage.
* Experience working with internal and external clients, with a strong customer service focus.
* Accuracy and attention to detail.
* Analytical thinking.
* Willingness to learn and share knowledge.
* Positive team player with a can-do attitude.
* Proactive approach to problem solving