Customer Success Management Specialist

Description du poste:

Join our project delivery team as an Associate, Project Execution, where you'll manage customer projects from concept to completion. This role offers hands-on experience coordinating teams, budgets, and timelines while ensuring quality delivery and exceptional customer experiences.

What will you do?
* Manage end-to-end execution of customer projects, balancing timelines, budgets, and quality standards
* Coordinate cross-functional and global teams on technology and integration projects
* Identify and manage project risks while uncovering opportunities to enhance delivery and customer satisfaction
* Maintain compliance with quality processes, safety regulations, and reporting requirements throughout project lifecycles
What are the key skills we are looking for?
* Project Management - developing level; coordinating timelines, resources, and deliverables across customer projects
* Communication - developing level; facilitating clear updates between teams, stakeholders, and customers
* Customer Orientation - developing level; building relationships and ensuring a positive customer experience throughout delivery
* Operational Efficiency - developing level; identifying process improvements to reduce costs while maintaining quality
* Prioritization - developing level; managing multiple project demands and adjusting focus as needs shift
* Digital Literacy - developing level; using project management tools and systems to track progress and report status
* Analytical Thinking - developing level; assessing project data to inform decisions and solve delivery challenges
* Budgeting - foundational level; tracking project expenses and supporting financial management activities
What qualifications will make you successful?
* Strong problem-solving abilities with a practical approach to overcoming project challenges
* Collaborative spirit and comfort working with diverse teams across locations
* Attention to detail and commitment to maintaining high quality and compliance standards
* Flexibility and eagerness to grow in a dynamic project delivery environment
What's in it for me?
* Diverse project portfolio that accelerates your skills and career development
* Collaborative culture with access to mentorship and learning opportunities
* Meaningful work that directly impacts customer success and satisfaction
* Clear pathways for advancement within project management and operations
Ready to launch your career in project execution? We'd love to hear from you!
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life's challenges.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares.
Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.
Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.
Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.

Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
EUR40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Join our project delivery team as an Associate, Project Execution, where you'll manage customer projects from concept to completion. This role offers hands-on experience coordinating teams, budgets, and timelines while ensuring quality delivery and exceptional customer experiences.

What will you do?
* Manage end-to-end execution of customer projects, balancing timelines, budgets, and quality standards
* Coordinate cross-functional and global teams on technology and integration projects
* Identify and manage project risks while uncovering opportunities to enhance delivery and customer satisfaction
* Maintain compliance with quality processes, safety regulations, and reporting requirements throughout project lifecycles
What are the key skills we are looking for?
* Project Management - developing level; coordinating timelines, resources, and deliverables across customer projects
* Communication - developing level; facilitating clear updates between teams, stakeholders, and customers
* Customer Orientation - developing level; building relationships and ensuring a positive customer experience throughout delivery
* Operational Efficiency - developing level; identifying process improvements to reduce costs while maintaining quality
* Prioritization - developing level; managing multiple project demands and adjusting focus as needs shift
* Digital Literacy - developing level; using project management tools and systems to track progress and report status
* Analytical Thinking - developing level; assessing project data to inform decisions and solve delivery challenges
* Budgeting - foundational level; tracking project expenses and supporting financial management activities
What qualifications will make you successful?
* Strong problem-solving abilities with a practical approach to overcoming project challenges
* Collaborative spirit and comfort working with diverse teams across locations
* Attention to detail and commitment to maintaining high quality and compliance standards
* Flexibility and eagerness to grow in a dynamic project delivery environment

Profil requis du candidat:

What's in it for me?
* Diverse project portfolio that accelerates your skills and career development
* Collaborative culture with access to mentorship and learning opportunities
* Meaningful work that directly impacts customer success and satisfaction
* Clear pathways for advancement within project management and operations
Ready to launch your career in project execution? We'd love to hear from you