Public Area Attendant

Description du poste:

About Hyatt Regency London - The Churchill

Hyatt Regency London - The Churchill is located in the prestigious Marylebone area of London's West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style.

The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace.

Colleagues work in a vibrant hospitality environment welcoming both international business travellers and leisure guests to one of London's most sought after neighbourhoods.
Duties and responsibilities related to the Public Area Attendant role
* Maintain cleanliness and presentation of all public areas, including lobbies, corridors, restrooms, and outdoor spaces.
* Ensure meeting rooms, gym areas, lifts, locker rooms, and back-of-house corridors meet hotel hygiene standards.
* Support daily restaurant cleanliness and assist the linen room or perform linen porter duties when required.
* Conduct deep cleaning tasks, special cleaning projects, and upkeep of upholstery, carpets, and rugs.
* Monitor and report maintenance issues promptly to ensure a safe and well-maintained environment.
* Ensure proper care, usage, and storage of all public area equipment and cleaning tools.
* Complete guest requests via HoTSoS efficiently and professionally.
* Comply with all hotel policies, including lost property, fire safety, security, and health and safety procedures.
* Train new colleagues to ensure high standards and consistent performance.
* Maintain positive working relationships and deliver friendly, professional service at all times.
About you
You take pride in creating clean, welcoming, and safe environments for both guests and colleagues. You have a strong eye for detail, enjoy hands-on work, and are committed to maintaining high standards across all areas of the hotel. With a proactive attitude, you handle tasks efficiently, respond well to guest needs, and communicate effectively with your team. You are reliable, flexible, and motivated to contribute to a positive workplace culture.

Benefits you will enjoy as a Public Area Attendant
* 12 complimentary nights a year across Hyatt Hotels worldwide 
* Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
* Free meals on duty
* 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
* Uniform provided and laundered complimentary
* Headspace membership and access to our Employee Assistance Programme
* Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
Next steps: Apply today for this Public Area Attendant role and start your journey with Hyatt Hotels